


Bertucci’s is your neighborhood destination for authentic brick oven pizza, classic Italian food, and warm hospitality from New England to Virginia. Our signature brick ovens fire up handcrafted pizzas, baked pastas, calzones, and fresh Italian favorites made with high-quality ingredients. From family dinners and date nights to catering and group dining, Bertucci’s delivers a welcoming atmosphere and bold, traditional flavors. Celebrate every spring occasion with us! Whether you’re planning a birthday dinner, Easter brunch or Easter dinner, Mother’s Day celebration, graduation party, or gathering for Lent with our seafood specialties and meatless Italian dishes, Bertucci’s is the perfect place to bring everyone together. We also offer co…
Kid-friendly chain serving classic Italian meals & pizzas, plus cocktails, wine & beer.
Address and Contact Information
Address: 683 VFW Pkwy, Chestnut Hill, MA 02467
Phone: (617) 327-0898
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Order and Reservations
Reservations: bertuccis.comopentable.comtripleseat.com
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Reviews
Despite that, the waitress was immediately cranky and hostile about our group size. The tone from the start felt unwelcoming and uncomfortable. After being seated, we waited 20 minutes without being offered water, greeted properly, or asked if we were ready to order. We had planned to keep it simple and order just a few pizzas, but never even got the chance.
To make things worse, we could overhear the chefs complaining about how disrespectful the waitress was being, which only confirmed what we were already experiencing.
At that point, we decided to leave. Basic service and courtesy shouldn’t be this hard, especially in an empty restaurant. If someone doesn’t want to provide even minimal hospitality, they probably shouldn’t be in a customer-facing role. We won’t be returning. No wonder all these restaurants are empty and on the verge of closing. No customers = no business. Do better! Currently enjoying Yard House! January 27, 2026 3:30pm.
I looked up on the website for pasta and it said it was 15 dollars, when I walked into the restaurant and sat down it said it was 20 dollars instead. I was already annoyed by the price change but still ordered the same thing. I ordered two fettuccine Alfredo’s. When we got the order the pasta bowls were WAYY too big. So we asked to send one back. The server was nice and said “sure” but then the manger came up to as asking what was wrong about the food. We politely told her there was nothing wrong, we just couldn’t eat TWO BIG BOWLS but we said we would pay for both. She got mad and said we were wasting food. We didn’t think she was going to throw the food out we would’ve gave it to someone but no she threw it away. As we were eating she kept looking/staring at us as-well as all the other employees. Mind you, we were the ONLY black/people of color in the WHOLE restaurant. When we were done eating, which was very quickly because we felt so uncomfortable in the environment the manger gave us another weird stare. We got a to go box and walked out. They didn’t say thanks for coming or anything unlike to eveyone else. This was a horrible experience and I won’t be coming here again.