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Tantalize your taste buds with the mouth-watering and eye-catching experience of authentic hibachi cooking at Benihana Westbury, located off of Old Country Road, less than two miles from Roosevelt Field Mall. Indulge in our latest menu offerings, including hibachi-cooked steak, fried rice, nigiri rolls, and much more. We also provide a great range of choices that we know children will love through our Kabuki Kids menu. We offer takeout and delivery from 10:30 AM every day, so you can enjoy the delicious taste of Benihana from the comfort of your own home.
Hibachi chain serving Japanese dishes grilled tableside by theatrical chefs.
Address and Contact Information
Address: 920 Merchants Concourse, Westbury, NY 11590
Phone: (516) 222-6091
Website: https://www.benihana.com/
Menu Photos
Order and Reservations
Reservations: benihana.comopentable.com
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Reviews
Jennifer J.
This location is not only outdated ( which I don’t expect them to have much control over ) BUT so unkept / unclean and that they can control . I normally visit the Manhasset location and always had a great experience so decided to come here early December while in the Westbury area . The food was very basic here and the chef looks almost like he didn’t like being there . The server was okay but I quickly noticed that my wine glass was stained terribly and told him and he tells me “he rinsed it with cold water” so same glass ? Same wine ? I then decided I’d just eat eat and go ! Behind me was a dirty broom dustpan and broken down heater on the wall . You can tell this place is falling apart and it has zero TLC . This is no cheap experience by any means and no one should be subjected to this truly . I noticed a manager or 2 I think standing like guards in the dining area but never once walking around . I reached out to “Benihana cares “ before anyone replies to do that .
… moreGavin Hunt
I’m still trying to say this nicely, over priced horrible food, no care, no attention. I ordered your 3 course $39:00 menu, plus drinks. Soup was tasteless, hibachi prawns I could of taken one breathe to eat them (look at the picture) size of my little finger, steak was overcooked (I asked for medium rare) got medium to well done with onion and zucchini swimming around the plate.
Picture shows what you call an entree this is so wrong!
You can’t be serious serving this and expecting people to pay these prices or pay at all, my first and last time going to any Benihana restaurant!
… morePicture shows what you call an entree this is so wrong!
You can’t be serious serving this and expecting people to pay these prices or pay at all, my first and last time going to any Benihana restaurant!
shaquan williams
I had a wonderful experience thanks to the outstanding leadership of Mr. Dar From the moment I arrived, the service was impressively quick and organized. Mr. Dar, Dillon/Andres, and the new lady
were professional, welcoming, and consistently attentive throughout my visit. Their cheerful attitudes created a warm, inviting environment that made the entire dining experience even more enjoyable.
… morewere professional, welcoming, and consistently attentive throughout my visit. Their cheerful attitudes created a warm, inviting environment that made the entire dining experience even more enjoyable.
Toni-Ann Henry (Toni)
It took a while for the chef to come out and get started, and there wasn’t much of a table show or interaction once things began. I was pretty disappointed, especially since I brought my aunt here for her birthday and was hoping for something more engaging.
The Chili Shrimp Sushi was definitely the highlight but overall, the experience just didn’t live up to expectations. Maybe things are different at the city location, but I won’t be retuning here.
… moreThe Chili Shrimp Sushi was definitely the highlight but overall, the experience just didn’t live up to expectations. Maybe things are different at the city location, but I won’t be retuning here.
Charmaine S.
To say that I’m disappointed is an understatement. I ordered via DoorDash, which seems to be pretty straight forward 5 course meal- as advertised. When I opened the bag, I was shocked. Dry cold food, half the items missing. I called immediately, told I’d be refunded for the missing items. Never heard anything from the restaurant. Filed via DoorDash, credited $11. Total waste of $40. Definitely won’t be frequenting this location again.
… moreJB
I came here yesterday with my bro , nephew and my cousin yesterday night . We came to this Benihana at 8pm . The waiter was cool with us . Every thing became weird after we were giving our drinks , salad and soup . It’s crazy it was a long wait just for a chef to come to the grill and cook our order . It took over a hour for a chef to come . Plus the chef didn’t have any type of enthusiasm .
When my brother was talking to him , he didn’t respond he act as if he couldn’t speak English . Also we ask the waiter if we could speak to the manager due to the long wait . We asked if we could get a discount and the manager seem like he was not trying to . We got 20% off of our order . Plus we were giving wings free of charge . If we didn’t speak I doubt that we would have got anything from them . I dis like this location.
… moreWhen my brother was talking to him , he didn’t respond he act as if he couldn’t speak English . Also we ask the waiter if we could speak to the manager due to the long wait . We asked if we could get a discount and the manager seem like he was not trying to . We got 20% off of our order . Plus we were giving wings free of charge . If we didn’t speak I doubt that we would have got anything from them . I dis like this location.
Dom Jr
The food was pretty good, but nothing to write home about, overall a nice presentation, but was definitely missing that eye opening explosion of flavor that keeps you coming back.
The chef’s performance added a nice touch of entertainment to the meal, and definitely worth the price of admission.
The entire staff were both friendly and attentive, and the overall vibe made for a fun outing.
We will return for the experience, especially when we have people visiting from out of town.
… moreThe chef’s performance added a nice touch of entertainment to the meal, and definitely worth the price of admission.
The entire staff were both friendly and attentive, and the overall vibe made for a fun outing.
We will return for the experience, especially when we have people visiting from out of town.
Jaquetta Baker mars
I had a reservation for a party of 8 on January 24th for a team gathering and the experience was beyond disappointing.
Before arriving, I called to confirm the 6-course meal that includes dessert (I dined here on Jan 16th and dessert was included), but the manager I spoke to was extremely rude, insisted it didn’t exist, and basically told me “just order what you ordered before” instead of actually looking into it.
When we arrived, the restaurant was quiet but service was still painfully slow. We waited almost 40 minutes for a server to even greet us, then another long delay before food started coming out. We were told a cook wasn’t available, and the entire dinner felt unorganized.
The chef was polite but seemed exhausted and disengaged, and the food was bland and under-seasoned. Portions were also inconsistent some people got much more food than others. The whole meal felt rushed and low quality.
I also placed a takeout order at the same time as our table order, but when it was time to get it, I was told the kitchen was closed. After waiting almost 30 more minutes, it finally came out missing items (no wasabi, no ginger, no jalapeño). I was told that was “the best they could do” because everything was already closed up.
We spent more time waiting than eating, and for the price, this was unacceptable. If service and quality drop after a certain hour, they should close earlier instead of charging full price for half the experience.
Very disappointed I won’t be returning anytime soon.
… moreBefore arriving, I called to confirm the 6-course meal that includes dessert (I dined here on Jan 16th and dessert was included), but the manager I spoke to was extremely rude, insisted it didn’t exist, and basically told me “just order what you ordered before” instead of actually looking into it.
When we arrived, the restaurant was quiet but service was still painfully slow. We waited almost 40 minutes for a server to even greet us, then another long delay before food started coming out. We were told a cook wasn’t available, and the entire dinner felt unorganized.
The chef was polite but seemed exhausted and disengaged, and the food was bland and under-seasoned. Portions were also inconsistent some people got much more food than others. The whole meal felt rushed and low quality.
I also placed a takeout order at the same time as our table order, but when it was time to get it, I was told the kitchen was closed. After waiting almost 30 more minutes, it finally came out missing items (no wasabi, no ginger, no jalapeño). I was told that was “the best they could do” because everything was already closed up.
We spent more time waiting than eating, and for the price, this was unacceptable. If service and quality drop after a certain hour, they should close earlier instead of charging full price for half the experience.
Very disappointed I won’t be returning anytime soon.
Neal Roth
Go early otherwise your in for a long wait. The hibachi and sushi are great. However our service was terrible saw our waitress to take our order and didn’t see her again until she brought the bill couldn’t get our drinks refilled to save our lives. Literally had to get up from the table to hunt down the manager. And then only half the table got their drinks refilled… my advice avoid busy times. As we were walking out overheard it was almost a 2 hr wait
… moreUlvi Ayyamzada
I recently celebrated my birthday at Benihana with my family, and it was an amazing experience! The hibachi chefs were not only skilled but also incredibly entertaining, making the evening fun and interactive. The food was delicious—everything from the steak and shrimp to the fried rice was cooked to perfection right in front of us. The staff was friendly and attentive, ensuring we had a great time. The lively atmosphere made it a perfect spot for a special occasion. While the prices are a bit high, the experience and quality of food make it well worth it. I’d definitely come back for another celebration!
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