

Make your dinner in Irving memorable at Benihana, conveniently located just off the John Carpenter Freeway (Hwy 114). We are a great pre-concert stop if you are heading to the Toyota Music Factory, or a solid choice for an entertaining business lunch. You get the full experience here with chefs cooking right in front of you, which is always fun. We also have catering options if you are hosting a team dinner nearby, or you can grab takeout if you prefer a quiet night in. The restaurant is fully wheelchair accessible, so everyone is welcome.
Hibachi chain serving Japanese dishes grilled tableside by theatrical chefs.
Address and Contact Information
Address: 5400 White Hall St, Irving, TX 75038
Phone: (972) 550-0060
Website: https://www.benihana.com/
Menu Photos
Order and Reservations
Reservations: benihana.comopentable.com
Photo Gallery
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Reviews
From start to finish, the service was outstanding — friendly, attentive, and genuinely welcoming. What really stood out was how the team made my nephew’s birthday dinner extra special. They went out of their way to celebrate him and made the entire evening memorable for our family.
Great food, great service, and an experience that felt personal rather than rushed. We couldn’t have asked for a better place to celebrate. Highly recommend for special occasions or just a great night out.
We had the best time at Benihana thanks to our amazing chef, Luis! You could tell right away that Luis truly loves what he does—his energy, enthusiasm, and passion made the whole meal unforgettable. Every flip of the spatula, every joke, and every perfectly cooked bite showed how much he enjoys his job and cares about his guests’ experience.
Luis kept everyone at the table laughing, engaged, and entertained from start to finish, and the food was absolutely delicious. It’s rare to see someone who takes so much pride in their work and brings so much joy to others at the same time.
Thank you, Chef Luis, for making our dinner so special—you turned a simple meal into a memorable experience for our birthday and anniversary!!
The reason for the 3-star rating was due to the reservation process. I read prior reviews and hoped they got this all sorted out, especially since we didn’t go on a special weekend. We had a reservation at 8:15 and arrived at 8:07 to check-in. We didn’t get seated until 9. Once we were seated, we didn’t get our drink order taken until 9:20. We finished dinner at 10:40. This is ridiculous for it to take that long to get seated and have drink order taken. I hope they fix this…still on the fence about going back. Marcos, you rock! Thanks for a fun time.
I ordered the Trio for my wife and chicken and rice for my son. When the fried rice was made, leftover chicken was split among five people instead of going to my son. I shared my portion with him. At the end of the meal, my wife realized she never received her chicken at all. Our server only checked on us once after drinks, so there wasn’t much opportunity to correct it.
We arrived at 5:45 PM and didn’t receive our bill until 8:30 PM.
The most uncomfortable part was paying. The tip screen only offered 18%, 20%, or 22%. Given the missing food and lack of service, I planned to leave 15%. However, the server was hovering over my shoulder while I was entering the tip, which felt extremely uncomfortable and unprofessional. Because of that pressure, I lowered the tip even further.
She then confronted me and said she wanted to educate me on how to tip, explaining that a low tip “comes out of her pocket” because tips are split with the chef. We had already given the chef a generous cash tip separately. Tips are based on service quality — they are not automatic or guaranteed, especially when part of the meal was never delivered. Hovering over a guest during payment and confronting them afterward is inappropriate and disrespectful.
The food wasn’t bad, but the service and overall experience were disappointing. We won’t be returning.