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Head to our University Heights ice cream shop and dig into any of our euphoric Ben & Jerry’s ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Iconic Vermont-based ice cream parlor chain, known for its creative, cleverly named flavors.
Address and Contact Information
Address: 20650 John Carroll Blvd, University Heights, OH 44118
Phone: (216) 397-5700
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Order and Reservations
Order: Order online
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University Heights Cleveland Ice Cream Shop – Ben & Jerry’s
Stop by our John Carroll Boulevard ice cream shop in University Heights and enjoy your Ben & Jerry’s ice cream the way it was originally intended.
Ben & Jerry’s | University Heights OH – Facebook
Ben & Jerry’s, University Heights. 959 likes · 1269 were here. Making the best possible ice cream in the best possible way!
Ben & Jerry’s, 20650 John Carroll Blvd, Cleveland, OH 44118, US
Head to our University Heights ice cream shop and dig into any of our euphoric Ben & Jerry’s ice cream flavors in the way the first scoops were served up by …
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Reviews
Through_Barb_Eyes
After spending a great day at the beach our family of four wanted ice cream. I have never tried Ben & Jerry’s ice cream before so I was excited to try it. Unfortunately, the staff was unfriendly. The ice cream was too sweet and pricey in my opinion. The waffle cones were good and my son liked his ice cream. So, one out of three liked it. The restaurant appeared to be clean.
… moreVanessa Di Felice
I’m really disappointed with my recent experience at this Ben & Jerry’s location. I ordered a custom cake that was made incorrectly. What makes this even more frustrating is that this is the second time that they’ve gotten my cake order wrong.
While mistakes happen, what’s really unacceptable is the complete lack of follow-up from management. I’ve now called three separate times trying to reach the manager to resolve this issue, and despite being told each time that she would call me back, I haven’t heard anything. It’s been nearly 3 weeks and radio silence. This level of customer service is unacceptable. I’ve resorted to disputing the charge with my bank.
… moreWhile mistakes happen, what’s really unacceptable is the complete lack of follow-up from management. I’ve now called three separate times trying to reach the manager to resolve this issue, and despite being told each time that she would call me back, I haven’t heard anything. It’s been nearly 3 weeks and radio silence. This level of customer service is unacceptable. I’ve resorted to disputing the charge with my bank.
Brian Wilkins
My wife and I naively visited a Ben and Jerry’s in Vermont, while vacationing. We just wanted ice cream, but they herded us into an into a room with a presentation, afterwhich you were expected to contribute to. No thanks and never again.
… moreScoobuhhsteve •
My first visit to Ben & Jerry’s was a delightful experience with friendly, fast, and fantastic service.
… moreMegan Crawford
Was craving ice cream and this hit the spot! Staff was extremely friendly and the prices are fair. We got 2 pints (freshly scooped) and a milk shake – everything was delicious. Not our first time here and definitely won’t be out last. Highly recommend!
… moreMay snyder
Polite, if apathetic staff, dingy interior, surprisingly unkempt and kind of dirty all around, this B&J was rather disappointing. There wasn’t even peanut butter in my chocolate peanut butter ice cream.
… morePam Pierce
Excellent ice cream, plus brownies and cookies. Sorbet, ice cream, plus non dairy ice cream. Easy access, parking on street or parking lot, tables in front outside. My favorite ice cream – fudge brownie, plus unusual flavors like mango. Also has birthday cakes decorated while you wait. Very friendly.
… moreRick K
Ben & Jerry’s is a great place to get ice cream with the family. Outside eating area is pleasant on a quiet day. (There are other stores nearby, so this area can fill up.) The staff are always friendly and the ice cream tastes delicious.
… moreJ.D. FitzGerald
Once you get up to order, they put your order through quickly. But, I’m positive it is crowded all the time. Always a long wait in line, gets on my nerve sometimes. But overall, amazing ice cream, great and friendly staff. The only other complaint would be that it is very pricey. Cost a lot, especially when you bring in a family, other than that, though, it’s my first choice for ice cream because of the variety and flavor.
… moreWilliam Sikes
This locations had seating inside and out and facility and staff were great. The ice cream didn’t live up to a normal Ben and Jerry’s during our visit.
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