Gabrielle Schnittman
Good ice cream. The people who worked here were not friendly. There were wooden spoons so that made me mad but it’s good for the environment so it’s fine.
… moreCatherine Gribbin
Visited Ben & Jerry’s with my family and had a great experience! We were warmly greeted with a smile as we walked in, which set a positive tone right away.. The portion sizes were generous, and the ice cream was absolutely delicious. A sweet treat all around! definitely coming back again especially summertime
… moremik L
I ordered off of DoorDash from them and I ordered a 3 scoop to which they only gave me 1 flavor instead of whatever I picked out on the app. It’s not fair to spend $11 on ice cream and not get what you want. I ordered 3 flavors including- cookie dough, chocolate PB, and pretzel fudge. I only got cookie dough and nothing else. I ordered another time and the exact same thing happened where I only received 1 flavor instead of 2 . I love Ben and Jerry’s but this has ruined my experience a bit.
… moreAnthony R
Saturday night with the family and I couldn’t have asked for a better experience. The ice cream was great, the service was great! Let’s keep this place open and busy
… moreSparrow Ron
The worst customer service. I had to pick up a DoorDash order. I waited in line, and when the waiter served me, he told me I’d have to wait while he served other customers because was an online order. The order wasn’t ready. The big guy put my order aside and gave it to the other guy to prepare when he got back. He didn’t even take five minutes to give me the order. They don’t give anything away for free, I think the guy forgot that.
Update: Thank you for your response. I understand it was Mother’s Day and that your staff was busy, but the issue wasn’t just the wait. What bothered me was the lack of attention to the order of arrival and how my order was handled. After waiting in line, I was pushed aside without a clear explanation and no real effort to assist me fairly. I appreciate the apology, but the experience at that moment felt unprofessional and poorly managed.
… moreEm
No gloves. No hair nets/hats. Don’t wash scoopers in between uses, which is dangerous considering they have different types of ice cream to prevent allergy issues. Watched a staff member put fingers inside of a cup for a mobile order before filling it. Gross. I love the brand of ben and jerrys, but not if it’s going to be like this. Slow service, staff seem understaffed and overwhelmed, dare i say unhappy. Is there even a manager? Who knows. I was very excited about this opening up in town, but I think I’ll take my business elsewhere.
… moreJudgy
100% sure I will never eat this disgusting ice cream again. What a disgusting ice cream shop. First time I tried it and the last. Same for all my family. Not sure how they stay in business.
… moreanttstarr
Ben and Jerry’s is an excellent choice for ice cream with yourself, friends, and family, offering delicious flavors that earn a well-deserved 5-star rating.
… moreSharon Fenning
Went there this evening, the guy behind the counter had no idea what he was doing it was hard to even watch. I paid $16 for an ice cream and shake and the shake was just milk. Waste of money I should’ve just went to the grocery store to get ice cream- definitely won’t be wasting my money here again.
… moreMeg
We went here last night ( Thursday 1.30)
The guy behind the counter was great.
He was alone, helping us, others, dealing with Uber orders as well. He handled everything with ease, care and a positive attitude.
… more