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Head to our Waterbury ice cream shop and dig into any of our euphoric Ben & Jerry’s ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Iconic Vermont-based ice cream parlor chain, known for its creative, cleverly named flavors.
Address and Contact Information
Address: 1281 Waterbury-Stowe Rd Route 100, Waterbury, VT 05676
Phone: (802) 337-1201
Website: https://www.benjerry.com/waterbury
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Waterbury Factory, VT Ice Cream Shop – Ben & Jerry’s
1281 Waterbury-Stowe Road Route 100 Waterbury, VT 05676 Shop: 802-337-1201 Catering: 802 222-1665 Get Directions(Opens in new window)
Factory Tour – Ben & Jerry’s
Contact Us. Operating hours: 10:00am-6:00pm. Last tour leaves at 5:00pm · Visit Vermont. In addition to Ben & Jerry’s, Waterbury is home to The Cold Hollow Cider …
Ben & Jerry’s | Waterbury VT – Facebook
Looking for weekend plans? Come take a tour of our factory! We’re open 7 days a week from 10-6. Buy your tickets here: https://www.benjerry.com/about- us/ …
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Reviews
Honest Fork
Went for the factory visit and had such a fun time. The ice cream of the day was sweet cream and cookie dough (my fave). Unfortunately the ice cream graveyard was closed due to the snow. Will definitely come back when it’s warmer.
Loved their merchandise. Got myself a t-shirt to remember this trip. Highly recommend for all ages!
… moreLoved their merchandise. Got myself a t-shirt to remember this trip. Highly recommend for all ages!
Emma Porterfield
This was an absolute must see when we decided to visit Vermont. And it did not disappoint in any way shape or form. There is plenty of parking on site tour takes about 45 minutes to an hour depending on if there are a lot of questions in the group. They do have an elevator available for those with mobility issues as the tour begins by climbing a flight of stairs and then watching a short video. The elevator is available both up and down for those who prefer to use. There was a sample provided, of which we were told the flavor changes regularly. They were very accommodating to nut and dairy allergies as well as any other sensitivities. At the conclusion of the tour, you are right next to the gift shop, which has a nice selection of items. there’s also a playground available as well as the flavor graveyard, which is definitely worth walking through
… moreA Two Son Place
It’s absolutely wonderful even in winter! Ben & Jerry’s covered in snow is such a beautiful sight. Since it’s the off-season, it was easy to make a reservation, too. Both the indoor and outdoor areas are so nicely decorated that your photos will come out great no matter where you take them. The souvenirs were all so cute—I had a hard time stopping myself from buying everything.
The only tiny disappointment was that we couldn’t visit the Ice Cream Graveyard because it was winter.
Still, it’s a fantastic place to visit any time of the year. Highly recommend!
… moreThe only tiny disappointment was that we couldn’t visit the Ice Cream Graveyard because it was winter.
Still, it’s a fantastic place to visit any time of the year. Highly recommend!
Santos Adjalla
Took the Ben & Jerry factory tour with kids.
It was cold so we could not explore the outdoor park, but it was great inside. Very kid friendly.
The tour guide did a good job , which everyone enjoyed. The tour includes an ice cream tasting step, which was nice.
There is a ice cream shop outside if one craves for more.
Definitely recommend it.
… moreIt was cold so we could not explore the outdoor park, but it was great inside. Very kid friendly.
The tour guide did a good job , which everyone enjoyed. The tour includes an ice cream tasting step, which was nice.
There is a ice cream shop outside if one craves for more.
Definitely recommend it.
Nathan Neal
Me and my wife take a tour of the factory and it was fantastic! We learned alot of about the behind the scenes stuff and some awesome facts about ben&jerrys! Highly recommend this tour we will be back when they are actually in production of the ice cream they were under a maintenance period at the moment but still a great time!
… moreRetired “Foodie” Lady
Our tour visited the Ben & Jerry’s factory at Waterbury, VT. It has a nice gift shop, and ice cream station and picnic tables to relax and enjoy your ice cream. There were also some cute selfie spots for pictures. The 30-minute tour included a short movie on the history of the company, then a sampling while the group viewed the actual process line (no photos or videos allowed during this part of the tour). I was impressed by the description of the sanitary steps the company takes to avoid contamination from one flavor batch to the next. Then a final sampling in the final gathering room during a talk about the various flavors produced. I hadn’t realized how active and supportive Ben and Jerry have been in the community. A
… moreJomarie Melendez
My son could say that is the must yummy place in the world. The tour includes some sweets and do not forget to visit the ice cream cemetery. RIP sugar plum ice cream… I would love to try you someday.
… moreNika Cataldo
We had a fun time with the 15-min tour (6 dollars per person and you have to book in advance)! The decorations inside the shop are cute. We didn’t buy in the store or the icecream shop, but it’s good to know that they don’t ask for tips in the shop. Very fun activity for families with kids or a school field trip.
… moreBrian Vinson
We actually had a very good experience here. We didn’t have to pre-register for the (overpriced for what it was) tour and our tour only had 6 people on it so it was very personal. It didn’t hurt that our tour guide was clever and engaging. The next tour was much more full and their guide not so great.
The tour has been well-described in other reviews so I won’t go into it.
Gift shop = way overpriced. Way, way overpriced. You can buy ice cream there but it, too, is overpriced. Rather get it from a grocery store.
I enjoyed the clever signs in the flavor graveyard.
… moreThe tour has been well-described in other reviews so I won’t go into it.
Gift shop = way overpriced. Way, way overpriced. You can buy ice cream there but it, too, is overpriced. Rather get it from a grocery store.
I enjoyed the clever signs in the flavor graveyard.
Sidney Padilla
We had an amazing time visiting the Ben & Jerry’s Factory. My favorite part of the tour was trying Marshmellow sky. It was tasty. Hope I get to purchase it in stores in the future. Our tour guide was amazing and knowledgeable as well.
… more