Easygoing hub for classic American burgers & sandwiches, plus Italian-style pastas & entrees.
Address and Contact Information
Address: 12800 W Parmer Ln, Cedar Park, TX 78613
Phone: (512) 528-8558
Website: http://www.bellinistexasgrill.com/
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Bellini’s Texas Grill – CLOSED, 12800 W Parmer Ln, Cedar Park, TX …
Cedar Park’s Bellini’s Texas Grille closes its doors on Parmer Lane
Working at Bellini’s Texas Grill in Cedar Park, TX: Employee Reviews
Reviews
First we have have been there before and have had good food each time we have been there.
This time the waiter had a great personality, he interacted well with all of us, especially the young man we had with us. He had a bunch of different colored pens in his pocket and shared them with us. Overall he was a good waiter for this type of restaurant.
When the food came, that is a different story. Out of 6 orders including the child’s order 3 of them were wrong. Even on the second try one of the 2 returned came back to the table wrong. We checked the receipt when we got it and the orders on it were right, so the problem seems to be possibly be in the kitchen.
The manager, Ron, was touring the dinning room and we mentioned it to him. He offered some compensation for the mis-hap, which we declined, and he offered some other offers. His conversation was along the lines that he was hired to make things in the kitchen right. I wish him good luck because we like the food there. The fries are unique and good. The waffle was outstanding. The other meals, including 2 philly cheese sandwiches, were good.
I hope their new hire gets the kitchen ‘fixed’ for their food preparation because Cedar Park needs places like this as an option to wings or Mexican type food.
Don’t get up to use the restroom or view the gelato unless someone in your party can stay seated at the table. They will clean your table as soon as you get up, even if you are still in the restaurant.
My daughter I decided to try this restaurant after sampling some menu items at the Woof Run 5k.
Things started out fine; we ordered our drinks, then a deep dish pizza, and a side of macaroni.
The waitress seemed nice and told us the deep dish will take a little longer to cook then the regular pizza, which was not a problem.
My daughter and I decided to go to the restroom, since we had plenty of time to go before our food arrived.
While we were in the restroom, the wait staff was cleaning the table. (Not our assigned waitress)
They apologized. We waited another 10 minutes before our food was served. Food was good, so we decided to have a dessert. Maybe try the gelato. The waitress suggested we go to the counter to sample a few flavors since we were still waiting for our to go order. While we are at the counter I turned around, they’re cleaning our table again!!!!! And I left a note on the table say to not clean the table. I don’t understand. There was no one waiting to be seated (this happened twice).
The manager Bill seemed to be unapologetic to the situation. It seems the restaurant did not want my business. However, when I said please cancel the to go pizza and bring the bill for what I ate. Amazingly the pizza was ready.
First time I can forgive, but second time within 30 minutes and the same mistake, is unacceptable and rude.
I hope the restaurant owners will share this review with their staff and address a solution to have better customer service. If this type of customer service continues, this restaurant will go out of business.
We went there on a Friday when the rest of the city was shut down due to ice and the service was wonderful as well as fantastic food!
The chicken fried chicken was perfextly cooked and prepared to keep me warm on a chilly day and the sweet potato fries were heavenly! My fiance loved the home made chips (and couldn’t get enough) while eating his warming lunch.
Amazing personal service and we were attended properly. I can’t wait u o go back and try more.