Beaches & Cream at The Sanctuary

  4.0 – 54 reviews   • Ice cream shop

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Beaches & Cream at The Sanctuary 29455

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Reviews

Kathleen Lauer
The ice cream is really good. The chocolate was rich and buttery. I don’t understand the lower reviews due to pricing. Being at a 5 star resort, right on the beach, what do you expect? I guess people always have something to complain about.
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Jen Stevenson
Beaches and cream was an excellent place to go to when you are hot and ready to cool down. They have one of Best ice cream ever
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Jacob Smith
Im returning in October 19th to get pumpkin spice milkshake
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madi shively
For such an expensive meal, the service and food quality did not equate. Upon walking in, we had ordered coffees and sandwiches (on which prices were not marked). Once we had ordered, we were met with pretentious remarks concerning our orders (such as claiming we had ordered hot coffee when we had only ordered it iced). Altogether, we had ended up paying $60.10 for mediocre coffee and pre-wrapped sandwiches, and suspect we had been given incorrect change.
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Dane Griffin
Ice cream was great but staff was rude. Attempted to correct cashier about not ringing up the order correctly and not charging us enough and the response was rude at best. Being situated at The Sanctuary you’d expect a much higher level of customer service.
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Cam V
Good product ice cream, took a star away for the coffee it’s really not good at all and it’s pricey. The employees have a good attitude and were very helpful. I’d like the shop to have a bit more room as you get a bit to intimate with strangers
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Lisa
Been here many times and I would say it is a cute, tiny little ice cream shop. Most recent visit was concerning…they used to have a sign outside the shop allowing just a few people in at once as a covid mitigation strategy. On a recent visit, by the time I got to the register, there was a large group of patrons crowded inside with their small children. The children were coughing, not wearing masks, and the lady who rang up my ice cream must have sensed my discomfort and asked me, “are you ok, ma’am?” I responded, “yes, I just want to get out of here, it’s a bit crowded.” I was told by another patron that she laughed at me on my way out of the shop. There is nothing funny about trying to socially distance, and I won’t be returning to spend over $6 on an average ice cream cone seeing as there is no protocol to enforce masks on children under 12. For the safety of the workers and patrons, maybe consider putting the sign out again that asks you to wait outside the door if another family is already inside. I did just that, but apparently others don’t pick up on these social cues and just pile on into this super small space. I don’t care that I was laughed at for this, but maybe I should be laughed at for spending so much on an ice cream cone.
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Alexander Heckmann
Super friendly staff and great ice cream! Great morning coffee too
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M I
Nice little shop. Great friendly service. Their Wholly Cow ice cream is absolutely the best ice cream I’ve ever had, and I’m an old man! I wish it was more widely available.
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Steven Henderson
Extremely slow and with a poor attitude. Prices are very high for the quality of the food. Ice cream looks good (did not try) but the hot sandwich approximated airplane food quality with worse service, it’s a shame in such a nice hotel.
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