2.3 – 120 reviews $ • Ice cream shop
Social Profile: 
![]()

Visit your local Baskin-Robbins at 195 E Highway 550, Bernalillo, NM — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize th…
Ice cream parlor chain known for its many ice cream flavors & sundaes, plus cakes, drinks & other treats.
Menu Photos
Order and Reservations
Order: Order online
order.baskinrobbins.com
Related Web Results
Reviews
Dalene Coriz
This is the worst Baskin location. And I disappoint myself every time I give them another chance. Like once or twice a year. They never have everything to make a whole dessert. My sad banana split is just horrible without the toppings lol Ugh such disappointment. And it’s always dirty inside.
… moreEnrique Padilla
I just stopped by this location to get some dessert. My mom wanted a pineapple shake. I’ve ordered it from other locations many times before with no issues. The girl at the drive thru tells me “we don’t have that flavor” so I asked her if they put pineapple on their banana split and she tells me “no”. Flat out lied to me. Pineapple IS a flavor they offer, all she had to do was make a vanilla shake and add pineapple. This is the 2nd time I’ve visited this location and have been treated rudely. I will not return. They need to train their staff to be more accommodating and less rude!
… moreDoreen Lowery
What the heck! Who’s the manager! Those poor teenagers at the serving windows don’t have the ingredients the need for ANTHING… tried to order a hot fudge sundae: no fudge, fine, but no vanilla ice cream? How about a pistachio ice cream…nope nada! Then you could be making boo-boo box, but it is managed very very poorly
… moreE. Lucero
Someone else needs to learn how to do inventory cause they never have any ingredients. We always have to go with our 3rd choice. All these reviews are bad and yet nothing has been done to fix these issues. They need better management!
… moreA. Green
About once a summer we try this place for ice cream. In the last 5 years we’ve never had a great experience. Tonight I will say the young man working was pleasant which was a first, but 20 minutes to wait for one car ahead of us and to get 3 cups each with 1 scoop of ice cream is just too much. Sonic is down the road…
… moreCaitlin Everhart
Half the flavors were out and almost all of them were mislabeled, yet the employee seemed very annoyed when we asked what the flavors were. The display was a mess, and they were out of cherries, spoons, and properly sized lids. As others have me tioned, the Dunkins portion is just fine, but the B&R was comically bad.
… moreAthena Lewis
There seems to be a common theme here, always out of product and extremely rude employees. You applied for the job why are you upset I’m asking what flavors you have because all the flavors I’m interested in are out? Whoever is in charge of ordering ice cream and making sure it’s stocked needs to do better .
… moreRebecca Garcia
Every time we go here, we go away upset about something—either the pitiful selection, the fact that they close early, or the poorly trained staff! First they say they’re open until 10:00, but they lock their doors much earlier so you have to order through the drive through. Both donuts and ice cream in tubs are something you need to see!! Therefore over the intercom you have to inquire about what they have because you can’t see the product, and then they tell you they’re out or it’s been discontinued until you finally land on some choice that they have!!
… moreLinda Gutierrez
No bananas for banana split, all the buckets for ice cream were empty, ice freezer has no cakes or containers of ice cream, it was flat empty! If I were Baskin Robbin’s I would pull my franchise, they are giving you a bad name. Don’t think I have ever been to a Baskin Robbin’s that was all out of ice cream!
… moreElizabeth
They were out of alit if items and these young people need better customer skills.
… more … View more