Hours
| Sunday | Closed |
| Monday | 11 AM–9:30 PM |
| Tuesday | 11 AM–9:30 PM |
| Wednesday | 11 AM–9:30 PM |
| Thursday | 11 AM–9:30 PM |
| Friday | 11 AM–10:30 PM |
| Saturday | 11 AM–10:30 PM |
Address and Contact Information
Address: 141 Main St, New Hartford, CT 06057
Phone: (860) 909-1333
Website: https://bambooasianct.com/
Menu Photos
Photo Gallery
Related Web Results
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Bamboo Asian Cuisine | Order Online | New Hartford | Beyond Menu
Reviews
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3/25 – Chicken wings are so popular they are their own industry. Consumers don’t associate Asian food with wings but they make really good ones, too. Bamboo’s are a good example.
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10/24 – The sesame beef with white rice was tasty.
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9/24 – Revisiting Bamboo, their General Tso Chicken still delivers. The vegetable gyoza was enjoyed. Nice shumai and Szechuan steak.
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12/22 Take-out for 4. Best dish was the Thai chicken red curry. Sweet & Sour Chicken is consistently good. The Teriyaki Salmon was decent but had too many onions. Pork rolls were better than the spring rolls which were oily. House special fried rice was made well. The pork dumplings are on the smaller side. Wonton soup – fine. Timely service. $95. for four was surprising.
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6/22 – Ordered four lunches to go. Served from 11:00AM to 3:00PM Monday thru Saturday; 12-3PM Sundays. Mains come with choice of white, brown or fried rice and used to come with miso or onion soup, but it’s now a one dollar add-on. Their miso soup varies, so we tried the onion. Much better.
Everyone was happy with their food: Moo Goo Gai Pan, General Tso Chicken, Hibachi Shrimp, Sweet and Sour Chicken and an extra dish of Fried Chicken Wings with fried Rice. It took awhile to pick up because of traffic, so my Hibachi Shrimp sauce was a little gelatinous, but the shrimp were a good size and the mix of zucchini, onion, carrots, and mushroom was nice. The fried rice had nothing in it and seemed to be just put on the hot greased grill. Pick white or brown when ordering lunch. Their dinner fried rice is, or used to be, a decent version with more things added.
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Second review: Grateful to see they were still open at 9PM coming home from dinner June 8th, 2020, as we had some hungry family members waiting for us. We gave them a call and read the menu in the window to ask what they wanted to place our order.
The dining area is surprisingly nice and not expected from the store front. The counter person said about twelve minutes, so we sat outside on the bench by the door. In 12 minutes everything was done and packed up.
The Orange Chicken is spectacular. Crispy outside, moist inside and packed with flavor. The Moo Goo Gai Pan was full of vegetables along with the chicken, which made the dish very colorful and a healthy choice.
The large shrimp fried rice was plentiful, and as in my prior review, still made with onion and small hints of egg. The steamed pork dumplings are small but satisfying. The complimentary miso soup is much improved from our first visit. Now it’s a real treat with clear broth, scallions, tofu and mushrooms. Good job by the cook. We look forward to dining in when restaurants reopen soon in CT.
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Take-out dishes were overall pleasing. The Sweet and Sour Chicken was tender yet crispy. We wanted Sweet and Sour Pork, but were told they only make the chicken. The Shrimp and Broccoli was well made in the standard way one would expect.
The Curry Chicken here comes with a choice of red or green curry (the green adds basil). One party member wanted a yellow curry with onions, a more traditional version, that does not add eggplant or tomatoes. She said it was light & different – okay.
The wonton soup was delicious with a darker broth than the usual yellow. The three pork egg rolls were satisfyingly crunchy and not greasy. The Edamame was a little limp and needed salt.
Pork fried rice isn’t on the menu but they made this for us. It didn’t have the little pink squares of pork most people are familiar with when ordering this dish, but what appeared to be cooked strips of pork. A hint of egg was included.
In our bags were two complimentary small styrofoam bowls of their version of Miso soup, quite different than what is served in CA. I added chicken stock, onion, a little leftover noodles and turkey to mine for lunch. The other was thrown out disapprovingly by someone else.
No fortune cookies are token giveaways here. The menu includes hibachi and teriyaki meals and House or Chicken Caesar salad with ginger dressing.
I had to file complaints with my credit card company, the CT Department of Consumer Protection, and the Better Business Bureau. Still no offer to refund me the charge. I finally got a refund, not from the restaurant, but from the company that does their online ordering.
The restaurant owners did not offer to refund me and have not been helpful at all. They just made excuses that business is tough and that I should understand them illegally charging me more than agreed.
I was told my order would be ready in 20 minutes. I arrived 35–40 minutes later, only to end up waiting another 20–25 minutes inside the restaurant. Shortly after placing the order, they called to say they were out of the chicken needed for my meals. I ordered General Tso’s chicken, Orange Chicken, and two Sesame Chickens. Since all of those use the same chicken before cooking, they told me they only had enough for three meals instead of four. I “took one for the team” and switched one order to Sweet & Sour Chicken.
The biggest issue wasn’t just the wait—it was the complete lack of communication. Staff were running back and forth between the kitchen and the counter without explaining anything. After about 20 minutes of waiting, I finally asked why my food still wasn’t ready. The only response I got was that they were “busy” and had received other orders after mine. I had to pull basic information out of them, which shouldn’t be the customer’s job—especially after being given an incorrect pickup time. There was no accountability, no clear explanation, and the attitude felt dismissive.
I also explained that I was upset because this was my first time trying this restaurant, and that the experience had been really bad. The response I got was nothing—no acknowledgment, no apology, no attempt to make it right. She seemed completely indifferent, as if my frustration and feedback had no impact on her or the business at all.
When I got home, the food quality made things even worse. The egg rolls were overcooked, almost burnt. The Sweet & Sour Chicken was extremely dry and overcooked. When you take a bite, it’s all hard, crunchy breading with no softness, and the chicken inside is dry. The coating crumbles instead of being tender, which is not how Sweet & Sour Chicken should be. This dish is supposed to be lightly crispy on the outside and soft inside—not hard, dry, and falling apart in your mouth.
Standing there for what felt like forever just to receive overcooked food was incredibly frustrating.
As I left, the only thing I could say to the DoorDash driver picking up an order—who was also being told their order had to be changed due to missing ingredients—was, “Good luck, dude.”
Overall, between inaccurate pickup times, poor communication, lack of accountability, indifference to customer concerns, and overcooked food, this was a really bad first experience. I won’t be returning, especially after receiving that treatment spending $100 there.