
The owners of the Back Nine Grill & Bar were equally inspired by the rich history of local cuisine and food preparation dating back to Rancho Carbonero. In Spanish, Carbonero is a place where charcoal is burned, much like an American BBQ. Our expansive fresh grill menu hopefully creates a pleasurable time for each of our Back Nine Grill & Bar guests, as they view part of the famed course’s front nine.
Steaks, burgers & other grill options in a rustic, elegant restaurant at the Inn at Pasatiempo.
Hours
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
Address and Contact Information
Address: 555 Hwy 17 at Pasatiempo exit, Santa Cruz, CA 95060
Phone: (831) 226-2350
Website: https://www.backninegrill.com/
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Order and Reservations
Reservations: opentable.com
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Reviews
We drove up and turns out the place was mixed with a hotel inn, so my family and I were a bit concerned since usually those types of restaurants aren’t the best (from what I have seen.) This place was much different though. The interior was nicely put together and the services was great! The waitress we had was very nice and lively.
The food was great aswell! Lemon pepper and buffalo wings were a hit! So flavorful to the point that I was dipping the wing back into the sauce for more of the delicious taste. Mozzarella sticks were good aswell! The burger was excellent very flavorful!
Overall this place was very good and I definitely recommend.
Shelby asked if we wanted hors d’oeuvres. Initially, we declined, but I quickly corrected us and ordered jumbo shrimp to share. I also requested a straw. Shelby returned much later to take our orders after getting our hors d’oeuvre I requested a straw again after drinking most of my soda. My fiancé ordered for his mother first, requesting fish and chips, followed by my salad, his pulled pork sandwich, and our friend’s BBQ chicken. Despite this, Shelby’s attitude was cold and dismissive, shocking us with her rolling eyes and snubbing behavior. She rarely checked on us, while attentively serving other tables. Other servers stepped in to assist more than Shelby did.
When the hors d’oeuvres finally arrived, my fiancé asked another staff member if the peach sauce was spicy. He was told it wasn’t, but after tasting it, both he and his mother experienced intense heat and heartburn. Shortly after, our meals arrived. My salad was beautifully presented, my fiancé’s pulled pork sandwich was good, and our friend’s BBQ chicken looked appealing. However, Shelby failed to notice she had completely forgotten my mother-in-law’s fish and chips. When it eventually arrived, it was clear it had been frozen–the batter was soggy and tasteless, the fries were wretched, and the coleslaw was the only redeemable item. We had to chase Shelby down for condiments like ketchup and vinegar.
The restroom situation compounded our frustration. The aisles were too narrow for a wheelchair, making navigation difficult. The unisex bathroom was occupied, and the women’s restroom door was too small for the wheelchair. My fiancé had to assist in helping my mother-in-law. Meanwhile, I observed customers repeatedly slamming the unisex bathroom door into an outside bench, creating unnecessary disturbances.
After eating, I requested boxes and the check. Shelby brought boxes that were right next to us but failed to bring the check promptly. We waited ten minutes before leaving, except for my fiancé, who waited another ten minutes inside. By the time we were all at the car, the neglectful service made it clear we could’ve easily left without paying, and no one would’ve noticed.
The experience was appalling. Shelby’s dismissive attitude, lack of care, and forgetfulness ruined what should’ve been an enjoyable meal. While some dishes were satisfactory, the overall experience was disgraceful. We would never return, and I strongly advise others to avoid this restaurant due to Shelby’s shameful service.
Service was good. Prices were ok.
Ok been back for meetings now about 6 more times. Food is good, Fries are still tiny left over piece’s and over cooked.