Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries.
Niccoles Robertson Sr
I’m giving this A&W/KFC a four-star review, but honestly, it should’ve been five if it weren’t for the letdown with my order. I was really looking forward to a root beer float—something I haven’t had in years—and it was kind of upsetting to be handed a cup with barely any ice cream in it. That’s not a float, it’s just root beer. It felt like a small but frustrating way to ruin a nostalgic moment I was excited about.
That said, the drink still tasted fine overall, and the restaurant itself was clean with decent customer service. Nothing to complain about there. But when you’re ordering something so specific and simple, it shouldn’t be that hard to get it right. Hopefully next time, they’ll do better
… moreCarol Vigansky
Pot pies got smaller and hardly any gravy in it.
Service was quick
Thanks for the response..
Just wanted to add a note.
In my younger days I worked at a old fashioned ice cream store and learned the art of root beer floats. You want foam but not half the glass. You pour root beer like you pour beer, at an angle and possible twice to give the customer an actual large.
Just passing the knowledge.
… moreSherri Griffin
I love my chicken here as well as my soda. People friendly except one lady not patient with drive thru customer service.
… moreJessica Vang
So once I walked in I was greeted right away.. but when I mention I don’t know what I wanted because I’d had never been here. That’s when the cashier rung me out one my order which was #1 combo. (Dine in) Which is not a complicated order. But I noticed instead of ask if I wanted a receipt she just threw it out. Then after I got my order which was a to go bag. Then I heard the manager told the customer behind gave him his receipt and a free ice cream shake (which he had kids) and told him she needed a survey. Which I thought was rude because they didn’t give my receipt. Because I was planning on eating this place for there cleanness and service they provide here it’s obviously they SELECT there customer service. They only got one star because the burger was actually decent. The tables are not clean I had to walk around to find a clean table. Will not personally dine here again and because I didn’t get my receipt to do a survey on them. I’ll just leave this here.
… moreLeonila Parrilla
Waited for someone to come upfront, normally when I go to chain food resto there’s workers greeting you right away! First time here! It took 25 minutes to get my food , fountain machine is leaking , no apology from them , every customer is pretty upset for waiting! Owner you need to hire more workers or hire a good one. Here’s the photo of my food! Burned Kentucky fried chicken !!!!
… moreGeorge Murchison
Stopped in to grab a bite for lunch. Went to the KFC side and ordered two Chicken Sandwiches. The young man behind the counter said it would take about 8 minutes. 17 minutes later, we received our order, but couldn’t really complain since they were hot, juicy, and tasty. I guess perfection takes time.
… moreEdgar Albarez
First and last time trying a&w went through the drive through because I was short on time then heard the person behind me say they are there for a pick up and was responded with it’s not ready please pull to the front and once I paid was instructed to do so as well then 20 minutes go by with customers receiving food before hand and entering and leaving worst service I can think of
… moreSamantha T
Great cheese curds and of course our favorite, rootbeer freezes (add in extra ice cream. Worth it). Nice team, speedy service, well warned when something would take more time. Would go again
… morePaul Hickey-Ramsey
So I went in to this particular A&W/KFC to pick up an order. The order was not a large size, only a couple of items. What was infuriating about this staff, was lack of urgency. I was literally waiting for 30+ minutes and I wish it was an exaggeration. To a point I understand as I have worked fast food before, it’s hectic. But it was not busy at all. Im not expecting A+ service because Working fast food jobs can be stressful almost everyday. But please pick up the timing. Also, because it was so bad, I decided to post the picture of the person wearing Crocs. I don’t care how cool you think you are, but Crocs at a place where you deal with grease daily, when you fall, you are taking out the person next to you because those aren’t non slip.
… moreChristy Wilson
Unfortunately, A&W must be feeling that after-covid can’t-get-decent-help. The guy who took my order was really nice. But, the picture of my mashed potatoes bowl….I mean famous bowl, says it all.
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