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Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries.
Hours
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
Address and Contact Information
Address: 2187 Merced St, San Leandro, CA 94577
Phone: (510) 483-7130
Website: https://awrestaurants.com/locations/california/san-leandro/2187-merced-street/
Order and Reservations
Order: Order online
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Directory / California / San Leandro. A&W in San Leandro. A&W Restaurant – 2187 Merced St, San Leandro CA 94577.
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Get delivery or takeout from A&W Restaurant at 2187 Merced Street in San Leandro. Order online and track your order live. No delivery fee on your first …
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Reviews
Jeffrey Miner
Service:
The cashier (Jessica M, per the receipt) greeted with a disgruntled and seemingly jaded “hello” — a little disingenuous in tone, but maybe that’s the nature of overworked, underpaid fast food employees in the unaffordable Bay Area these days.
What struck me as the oddest was that when I asked for a cup for water at the counter right after I gave her my order, she told me I’d have to wait (presumably until she helped the customer behind me). There was only one other person in line behind me. He seemed as caught off-guard as I was, and said to the cashier, “go ahead and help him with his request first.” Small things, but you’d think a cashier point-person would have been taught to finish helping the customer they’re dealing with before moving on to the next one.
Food:
The onion rings were fresh. The chicken sandwich tasted crispy, yet dry. Not the worst I’ve had, but nothing to write home about.
Atmosphere:
Cashier was on her break and was chatting on speakerphone while at a dining booth — not very professional when off the clock.
The soda machine sounds like it’s going to explode — perhaps regional management can help fix it?
Summary:
This place feels like any other crumbling American fast food place on its way into oblivion. Makes you wonder why they even have dining rooms anymore when they’re this unwelcoming.
… moreThe cashier (Jessica M, per the receipt) greeted with a disgruntled and seemingly jaded “hello” — a little disingenuous in tone, but maybe that’s the nature of overworked, underpaid fast food employees in the unaffordable Bay Area these days.
What struck me as the oddest was that when I asked for a cup for water at the counter right after I gave her my order, she told me I’d have to wait (presumably until she helped the customer behind me). There was only one other person in line behind me. He seemed as caught off-guard as I was, and said to the cashier, “go ahead and help him with his request first.” Small things, but you’d think a cashier point-person would have been taught to finish helping the customer they’re dealing with before moving on to the next one.
Food:
The onion rings were fresh. The chicken sandwich tasted crispy, yet dry. Not the worst I’ve had, but nothing to write home about.
Atmosphere:
Cashier was on her break and was chatting on speakerphone while at a dining booth — not very professional when off the clock.
The soda machine sounds like it’s going to explode — perhaps regional management can help fix it?
Summary:
This place feels like any other crumbling American fast food place on its way into oblivion. Makes you wonder why they even have dining rooms anymore when they’re this unwelcoming.
N
Not up to A & W standards. Not very clean and the food was awful, cold and soggy. This location needs new management.
… moreShaowen W.
Anything with root beer in it was very good, though the blended root beer shake is significantly sweeter than the root beer float, probably because the blended shake contains more soft serve while the float has more soda. The Cap’n Crunch cereal shake tastes exactly as promised.
The chili is surprisingly weak — I ordered the chili dog and I could only kind of taste the chili flavor; the texture did a lot more to remind me that there’s chili here than the flavor, even while being very salty. This coming from me, who’s been accused many, many times of having overly sensitive nose and taste buds.
Fried cheese curds do taste very good, but again, almost too salty.
The customer service was hit-or-miss. Went there two Saturdays in a row — one cashier was quite helpful while the other talked like she wishes no one was here right now so she can just go home even though it was only a little past 10am.
The A&W side of the restaurant felt really quite nostalgic and had that 50’s diner decor look down pat while the KFC side was just… generic, basically. One side offers comfy, multi-colored diner booths with cushioned seats and laminate tables, milk glass pendant lights, quilted pressed aluminum walls and an early 60’s style chrome clock, while the other has yellow everything — hard, injection-molded tables and booth seats, paint job, wall sconces, etc., while the cobalt pendant lights feel very 90’s dated. If you take an average between the two sides, you get = average. All the customers end up on the A&W side anyway because it’s just far more welcoming, though it can get a little loud when that happens.
… moreThe chili is surprisingly weak — I ordered the chili dog and I could only kind of taste the chili flavor; the texture did a lot more to remind me that there’s chili here than the flavor, even while being very salty. This coming from me, who’s been accused many, many times of having overly sensitive nose and taste buds.
Fried cheese curds do taste very good, but again, almost too salty.
The customer service was hit-or-miss. Went there two Saturdays in a row — one cashier was quite helpful while the other talked like she wishes no one was here right now so she can just go home even though it was only a little past 10am.
The A&W side of the restaurant felt really quite nostalgic and had that 50’s diner decor look down pat while the KFC side was just… generic, basically. One side offers comfy, multi-colored diner booths with cushioned seats and laminate tables, milk glass pendant lights, quilted pressed aluminum walls and an early 60’s style chrome clock, while the other has yellow everything — hard, injection-molded tables and booth seats, paint job, wall sconces, etc., while the cobalt pendant lights feel very 90’s dated. If you take an average between the two sides, you get = average. All the customers end up on the A&W side anyway because it’s just far more welcoming, though it can get a little loud when that happens.
Danielle Abramosn
Perfect service. Had the A&W Root beer floats. Yum. And, we did Kentucky Fried Chicken take out for dinner. Haven’t eaten yet but I like the convenience of the 2 restaurants together.
… moreJim Feaster
Good svc especially at lunch time super clean
Nice staff
… moreNice staff
Fina B.
Ordered an overpriced 5 piece meal through drive through only to be disappointed when I got back to work to find only 4 overcooked pieces. Not worth my time to drive back and argue. Double checked my receipt to make sure I ordered correctly and I did, they were careless.
… moreJerry Kirkeby
Realized the restaurant served me a polar swirl in a broken cup that probably happened with their mixer. So I basically digested pieces of the cup.
… moreDaniel Wulker
Had a Papa Burger and 5 corn dog bites for over $13. It’s better quality than McDonald’s but not much else. Has the taste of burgers that have been sitting in a warmer tray. Corn dogs are worse than grocery store brand mini corn dogs. You can go to fast casual or sit down restaurants, spend this amount of money and get substantially better quality.
The worker dressing sandwiches and some other staff weren’t wearing gloves.
Bathroom didn’t have paper towels. They didn’t do anything when I told them, including offering me anything to dry my hands.
Gross un-stocked bathrooms plus staff not wearing gloves is enough for me to never come back. The underwhelming food quality ensures I would never.
Loved this place as a kid, it was a sad experience.
… moreThe worker dressing sandwiches and some other staff weren’t wearing gloves.
Bathroom didn’t have paper towels. They didn’t do anything when I told them, including offering me anything to dry my hands.
Gross un-stocked bathrooms plus staff not wearing gloves is enough for me to never come back. The underwhelming food quality ensures I would never.
Loved this place as a kid, it was a sad experience.
Anna-Lila Rodriguez
We ordered a bacon double burger with no mayo and they still put the mayo on it, after we had to wait after being asked to pull around.
… moreVincent Brown
BE aware if you don’t speak Spanish Don’t Go!! Lack of communication and the Food is gross!
… more