

Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries.
Address and Contact Information
Address: 1210 N Division St, Colby, WI 54421
Phone: (715) 223-6063
Website: https://awrestaurants.com/locations/wisconsin/colby/1210-n-division-street
Menu Photos
Order and Reservations
Order: Order online
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Reviews
I ordered two double-double mushroom onion melts and a kids’ meal. When the food arrived, I noticed my sandwich only had one patty. I wasn’t sure if that was how their double-double usually comes, since I’m unfamiliar with their menu, but after checking my order and seeing only one piece of meat, I asked, “Is this how your double-double comes?”
By then, the manager had come out, looked at the sandwich, and confirmed that it was incorrect. She told them to go ahead and remake the proper double-double. I was informed it would take a little time.
I let the staff member who was making the food know that I’d wait in the car because the music inside was too loud. He acknowledged me and said okay.
After about five minutes, I came back to check on the order and found that they had closed. I started knocking on the door to get their attention. The same woman who had taken my order and the other man she was working with saw me — but acted like they didn’t. It was really upsetting.
Eventually, the manager was informed I was outside, and she brought the corrected order to me. I explained how frustrating the whole situation had been — that we were traveling, unfamiliar with the restaurant, and that I had clearly told one of the staff members I’d be waiting in the car. It felt very inconsiderate to be left outside knowing they were about to close.
The manager apologized and said she thought I had gone to the bathroom and wasn’t told I was waiting outside. She did allow me to keep the original order along with the corrected one, and I appreciated that — but overall, it was still a very unpleasant experience.
The burgers corrected burgers were salty compared to the incorrect one.