Nikki Hood
Shake was delicious, but the chicken and fries were inedible. Maybe the grease is dirty? Everything stunk. My 3 year old wouldn’t even eat it
… moreBurak Güneş
My experience at this A&W twelve oaks novi location was horrible and an insult to the customers.Not only was the food disgusting—I was served a cold patty on a cold bun, with equally poor-quality fries and onion rings—but the customer service was insulting. The location is stingy, substituting a simple fountain drink with an $0.08 bottle of water and refusing a standard swap of fries for onion rings without an extra charge. Furthermore, their staff was unacceptably stingy with napkins, a basic necessity for fast food. Save your money and avoid this Twelve Oaks Novi location at all costs.
… moreGod
God loves A&W, God loves Novi mall, naturally an A&W inside Novi Mall is a fantastic idea! Staff was professional, courteous and quick. Restaurant is immaculate and food was delicious. – God
… morePam
I ordered a burger and it was cold. Nothing like getting a fresh hamburger. Won’t be going back to many other places to eat at.
… moreDeanna Denny
Nice option to have in the mall food court. Good option for kids menu and food was good today. Staff was friendly as well.
… moreConnie Kilgo
I bought a hamburger with tomato, onion and lettuce. It was too salty to eat. Absolutely terrible. I had to throw it away. The float was good.
… moreRichard Duarte
I thought the food was very good, and had that old time feel and taste to it.
… moreSpiros greek
Gave as all the sheets. Food was gross and under cooked.
… morePeter L
Went here today. Got a half full root beer float and waited for five minutes while my onion rings cooled because the casher couldn’t look behind her.
… more