
Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries.
Address and Contact Information
Address: 303 Rainbow Blvd, Niagara Falls, NY 14303
Phone: (716) 299-0426
Website: https://awrestaurants.com/locations/new-york/niagara-falls/303-rainbow-blvd
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Love that this restaurant has self ordering stations. Extremely easy to use and order came out perfectly. My lunch was brought to me by the cashier, whose customer service was exceptional. As I ate my lunch, I watched her interact with customers placing their orders and explaining the menu to them. Additionally, she did a great job interacting with the tables waiting for their food, since some appeared to be waiting for some time. She was engaging and just fantastic.
I ordered the double cheeseburger combo with fries. Came as ordered and hit the spot. Fries were crispy and delicious. Topped it all off with a strawberry sundae. There goes my calorie count for the day!
My only issue was I wished the dining area was cleaner, but perhaps I just hit it at the wrong time.
Overall, good food with great customer service. Try it out.
The restaurant was clean, bright, and welcoming. What really made the experience stand out was the exceptional customer service — the staff were friendly, patient, and genuinely caring. They greeted us with warm smiles, helped us choose the best combos, and made sure everything was perfect from start to finish.
The wait time was minimal, the food came out hot and fresh, and the overall vibe was just fantastic — a mix of great food, great people, and that nostalgic A&W charm. Whether you’re a tourist or a local, this spot captures the best of comfort food with top-notch hospitality.
Highly recommend A&W Niagara Falls — 10/10 experience!
Yea crispy, but there was so much salt in it. It might as well have been a salt lick. 2 small sliders and I couldn’t even finish 1. And honestly, what kind of a sad bun is this? Just don’t even put it in a bun. Considering the price. Totally not worth $5 even as a combo.
The “coney” sauce is disgusting – tastes like the smell of cat food.
The only good food was the sandwiches.
Took 20 minutes to get our order & we are the only ones in the place. The guy taking our order is also the one cooking. Only 1 person working.
They say the A&W is freshly made right here…except it comes out of a fountain machine.
The guy taking our order couldn’t understand (or speak) English at all.
Parking might be tough for drivers as it’s located in a high traffic tourism area but I’m sure you can use any of the nearby hotel or casino parking lots.
As a local I’ll keep supporting this place, I’m really hoping that it sticks around.