

Address and Contact Information
Address: 1953 Jake Alexander Blvd W Suite E, Salisbury, NC 28147
Phone: (704) 603-4643
Website: https://www.doordash.com/
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Reviews
Unfortunately, I did not have a good experience. I really wanted to try the oxtails, but those are a pickup only item according to doordash. So I went with the jerk chicken that also has excellent reviews. This was the only entree that we ordered, as my husband is afraid of spice, he was just going to try my food. We ordered several sides as well, truffle mac, collard greens, cabbage, beef patties, oxtail fries, strawberry cheesecake, and a side of the mango salsa.
Unfortunately, we received a message from our DoorDasher saying that they were out of truffle mac and jerk chicken, saying that they could substitute it for another dish which was fine with me, but then was told that the store refunded the cost of the out of stock items instead. This was the only entree that we ordered and given the store wasn’t going to substitute, there was not much point in continuing with the order at all, considering that we were still going to wind up having to order dinner from somewhere else. I communicated to the DoorDasher that if the items couldn’t be substituted I would need to cancel the order, at which point the DoorDasher abandoned our order all together. I tried to contact the store several times, there was no answer, it went straight to a voicemail box that was not set up. I tried again to get back in touch with the next DoorDasher that picked up our order, and was met with no response, either from the DoorDasher or the store. When our order arrived, it consisted of oxtail fries, collard greens, cabbage, two beef patties, and one mango salsa. Although we were refunded for the jerk chicken and truffle mac, the strawberry cheesecake was not refunded and was not included in our order, when it was all said and done we paid over $35 for four sides. My husband and I each split the sides, but were still hungry an overall disappointed in the experience.
I leave reviews at every restaurant, so I will leave a review at this one as well. As regards to what food we did get.
Oxtail fries: really delicious, 8/10.
Collard greens: pretty good, lots of vinegar though. 7/10.
Cabbage: tasty but basic. 5/10.
Beef patties: pretty good. 5/10.
Mango salsa: absolutely fantastic. 10/10.
Overall experience with this restaurant: 1/10. I really wish I could have rated this restaurant higher, I was so excited to eat here. But the frustration due to lack of communication, only getting a fraction of what we ordered and being charged for items that I didn’t receive, superseded my excitement and ultimately the sides that we did get just weren’t delicious enough for us to eat here again. A disappointing experience overall.
Michael made us feel like we were family and we felt the love they put into their craft of providing delicious food with a focus on how they treat each customer with respect.
If you are craving some delicious and authentic food, then I would definitely recommend you try it. You will not be disappointed.