Jimmy Fallon
I paid $10 for 9 pieces of these dried up, burnt black, pieces of &#@!. My 11 year old son, who is starting to understand the value of money, was shocked. He remembered what we got at In and Out burger 2 weeks ago for $6. I don’t know what the deal is with fast food joints in Syracuse but they have gone down the tube in service and product. I don’t normally complain about a product but I did this time and the person behind the counter did not care. They stated they always look like this and I’m the only person that has complained. I won’t be back, I’ll add you to my list with Wendy’s. This place will need to be bulldozed and rebuilt from the ground up before I step foot in it again. Pretty sad because we are practically neighbors.
… moreJoseph Morris
Good location and service. However, the food is on the cheap end, but Arby’s has never been about quality. The roast beef sandwich is pretty close to what it has always been. The fish sandwich isn’t the best. The sliders are okay. Fries are good.
… moreniko pix
I think this is the most presentable Arby’s I have been to or it could be a new location too that’s why it looks really nice. On their food, can’t comment much since I like food in Arby’s compared to other food/burger chains so food here of course are prepared same as rest of locations. The inside looks really nice compared to other locations. Very clean and well maintained. Staff are attentive. Parking around the building is sufficient.
… moreJacob Wight
Went through the drive through and didn’t get half of the things I ordered and was still charged for it.
… moreCayden Roach
My girlfriend sat in the drive-through for 20 minutes while there was only one car in front of her and when she finally got to the window to pay they said their card reader was broken and she didn’t have time to sit there and figure it out cause she was on her break super unprofessional and not a good experience the staff here are very inattentive. Didn’t even get food as well as having that awful service.
… moreandreasen andreasen
The Manager is very friendly and helpful. Today the manger went above and be beyond I forgot my auju normally I would have to pay for the auju which normally cost me 50 cents but today she said not to worry about it and gave it to me for free he is a very nice carrying manager thank you arbys
… moreJanet A.
The lady who took our order kept texting on her phone whale taking the order ♀️Only two other people in Arby’s the food came out cold. Stay away from the Syracuse store.
… morechloe
We waited for 10 minutes in the drive thru for two shakes and a large fry. Their machine was broken and they still sold the shakes. We had to speak to the manager on one of the employees phones. We paid with card and got refunded in cash. And after 15 more minutes we still had to pay for our fries and left without shakes.
… moreAshley Gomez
Really great service by workers (kind, customer-focused), and the food is what it should be. The only downside I’ve experienced so far is the drive-thru is a little tight. But otherwise great all around.
… moreDustin Edmunds
*RAW CHICKEN*
Monday August 9, 2021 @ 11:38am
I pulled up to the drive through and ordered a chicken sandwich. They pulled me forward saying it would be a few minutes to cook. I said “no rush”. After about 10 minutes I received the order and drove to work where I had opened the bag and began to eat for lunch. After a couple of bites I had realized the chicken in the sandwich was RAW not just undercooked, RAW! I nearly threw up right then and there, gagging as I went back to work. After work (same day) August 9, 2021 @ 5:00pm I went in and asked for a refund. They said.. “sorry the person that issues refunds has gone home, there is nothing we can do right now” I was so frustrated that I just walked out disappointed and disgusted. Never again will I return to Arby’s at 1766 South 2000 West in Syracuse ever again. If it was possible I would give this review a negative 5.
… more