Gary Benally
Bleh. I tried their new Steak Nuggets Bowls. It is not portrayed as advertised se my photo. This and a drink was over $13. So disappointed
… moreGo getter
I arrived at approximately 8:45 in the morning at the drive thru. The order taker seemed like he was confused. I ordered a ham & cheese croissant and an order of hash browns. The hash browns were alright, warm not hot. The croissant, the bread was so dry it crumbled when you touched it. The ham was bacon with a tiny amount of cheese. It was so overcooked I could barely bite through it. The bag top was folded over. When I opened the bag it smelled like something was burned.
I’m hoping this visit was a fluke. I have always loved Arby’s and will be sad to not get breakfast there anymore if it happens again.
… moreSean McGaha
Its not every day that you receive exceptional service at fast food restaurants, especially by the younger generations. I was pleasantly surprised when I came in to the store here on Midland today to get lunch. The two young gentleman that were working the counter were kind, friendly and had great attitudes. Food came out looking great. The napkin dispenser was out pf napkins,no big deal, just went and asked for some at the counter. The young man’s reaction when I let him know the dispenser was out was outstanding. He apologized several times, got me some napkins and went straight out and refilled the dispenser. Might seems like a small thing to write out a review for but felt that these two needed a little recognition. I jist wish I had got their name sto include in this.
… moreDesaul Richards
Suann was absolutely fantastic in dealing with a crowd, real grace under pressure. She was kind and helpful and got me delicious food!
… moreJennifer Brown
I will not back to this Arby’s.. On December 20th 2025, I had the unfortunate experience of dealing with the most RUDEST, unkind, and most unpleasant employee that I’ve had to deal with in a LONG time!! Adela.. she said 1 word to me the ENTIRE time, even tho I said please and thank you multiple different times and when I asked for 2 bronco berry sauses she gave me one so I asked for 1 more please and she rolled her eyes at me!! Normally this would be my go to Arby’s, not anymore she has ruined it, and I hope no else has to deal with this kind of attitude being a customer.. Shame on Arby’s for hiring her.
… moreCam
whole time ordering male cashier had attitude and seemed annoyed i was even there. didn’t ask for any sauce. just rude the entire time. receipt said the cashiers name was “catch” don’t work in customer service if you’re going to treat customers that way.
… moreshaun rankin
The Greek Gyro was the worst thing I have EVER been served. The Pita bread was stale and broken into three separate pieces. Was not edible. My wife ordered a French Dip and instead received a Chicken sandwich. If you visit the Midland store, you will be disappointed. Spent almost $50 on our total order. Waste of Money!!!
… moreCaden Nelson
I just wanted to say thank you for the best customer service and answering my questions about the food and just treating me with respect. If I was your guys supervisor, I would be very, very proud and it shows that you guys have been trained very well. You guys fix my problem other than the store on 1900 that didn’t do anything but make me upset and call me names and cursing at me. I love the fast pace service that I got and the food tasted amazing so thank you for making a bad night a good night for me. If I could give you 100 stars I would, but Google only allows me to do 5. They hope the management of the Midland store sees this review and praises their workers. Thanks, and I hope you guys keep up the good work.
… moreKelby Criswell
This Arby’s does NOT have the meats! Only go to this location every now and then and it seems like portions keep shrinking. For a $6 sandwich I would suspect to get more than 3/4 cups, (yes I measured), of chicken salad. Guess this is a great example of marketing vs reality! I order from other Arby’s and get a full amount. If you want to be hungry afterword go here, or else go somewhere else. Not even worth the convenience of being close.
… moresam ham
well i got a beef and cheddar today and it’s lowkey crushed. like it had been smushed in the bag.
… more