Bill Adams
I would give zero stars if that was an option. Hey Arby’s, here’s a thought: when I order a regular roast beef, stop giving me the beef and cheddar. It happens every single time. EVERY. SINGLE. TIME. At this point, it’s stopped being an ‘accident’ and is now a habit. Your ‘cheese’ is nasty, and I don’t want it. I get that it’s a really, really hard job to take an online order, but I’m done. I don’t expect anyone to actually respond or fix this, just warning others that this particular store just doesn’t care.
For anyone reading this, the response to my review is just a way to remove negative reviews. I tried to follow up on the link provided, but even after so many redundant questions, at the end, there was no ‘submit’ button. Just don’t go to the Sheridan and Gore location. The owners are more interested in removing negative reviews than actually making changes to improve reviews.
… moreNSM
Out of the 2 Arby’s here in Lawton, Oklahoma, this one has to be the best in spite of the negative reviews.
My deluxe’s burger with crinkle fries was very good, in spite of the Patty is glue up next to the melted cheese on top, at least they made the burger right. I wish they could’ve just given me some ketchup or arby sauce for my crinkle fries.
… moreFrank Eustice
Stopped at Arby’s on Sheridan Road in Lawton last night have to say very disappointed. Ordered two Arby BBQ sandwiches and a Ruben what a mess when opened the bbq sandwich it looked like they took a laddel spoon and just slapped it on sauce was all over wrapper and sandwiche roll was wet. The Ruben didn’t have any taste at all and that hard when using corned beef. We won’t be going back there anytime soon. Owner really needs to start overseeing businesse quality food isn’t good.
… moreMike hunt
A good experience here . Made fairly fresh, everything hot and tasty . The door is not electric. But the inside is wheel chair friendly, including the restrooms
… moreElizabeth Brignoni
The worst I’ve ever had! Disgusting that because it’s an out going order they felt it was ok to give this to people. They were right as after cmg out from urgent care wanting to go home n not feeling like cooking then this. Didn’t want to waste gas going bk to what get a certificate! Won’t be going bk EVER!!!!! If I could leave a zero as a rating I would’ve!
… moreSummer Fern
Food is typically lukewarm at best, and the workers are not very friendly at all. If my husband didn’t love beef and cheddar sandwiches, I would never go here.
… moreGiana Burkholder
Wonderful friendly service at the drive thru, Marcella(?) was amazing and friendly. Definitely would go back just to see her.
… moreDianne DAlessio
Food is great, and they make your order your way. Kayden who was in drive-thru today was excellent, and very personable. He made the Arby experience.
… moreEileen Ortiz
Tried the smoked brisket sandwich. The taste was good but there’s hardly any meat on it. The sandwich is almost $8 don’t expect it to fill your stomach
… moreJuJu1898
I went through the drive thru as I do many times and ordered the special, two ham and swiss melts. Got on the road , discovered a booboo, called them, manager said to come back in. Went back the next day (27Jun), explained to the manager, Ian, and he happily replaced my order and threw in a fried pie!! Can’t tell you enough how great the staff is there and the food is always top notch! Thank you, Arby’s!!
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