Kimberlee Diane Fountain
9/6/24 5:45 PM Went to the drive thru. I first saw Potato Cakes are back! It made my day. Fresh shredded lettuce on my sandwich & tomato. Y’all keep doing an excellent job!
… moresherry abels
I went to drive through and I came out with the cold sandwich still with frozen pieces on it. And there was frozen potato cakes. were really cold. I would not recommend this in the customer service. They only gave us a refund or we do it. That’s place sucks. Never go there again.
… moreFD “GodofCarrots” FD
By far one of the worst Arby’s in town. Their food tends to not be too bad, except on weekends with the teen workers. That said, I’ve gotten some truly horrendous chicken from them, so I just can’t recommend anything like that from them.
… moreBlake Mumm
As a plumber I eat all over the place. I hadnt been to this Arbys in a few years, but as soon as the older gentleman went to take my order his voice clicked in my head, i remembered his voice. Hes a very sweet, personable guy and has worked here for some time now. Id come in simply just to talk to him.
… moreMorriah Marshall
Cass and Reed provided fantastic customer service, offering suggestions and happily accommodated our requests with a smile and great attitude making the experience the most enjoyable experience going through the drive through!
… moreCorrida Allen-Ford
These ‘premium nuggets’ prepared by Arby’s damaged my teeth and my children’s teeth..these nuggets are advertised as juicy and tender under kids meals, they were the opposite in this case. If the ‘nuggets’ are being made like this they can be a choking hazard and were hard as ‘rocks’. Do yourself a favor and always check your food before eating, I learned the hard way!! Instead of Arby’s wandering why my small children didn’t speak up about their hardened condition, they should be wandering how and why these were prepared and sent to a customer!!
… moreBarbara Sepulveda
Purchased three buffalo chicken sliders. All three had over cooked hard chicken.
… moreArmando Rosales
Sorry if this is lengthy. This location was always staffed well when a private franchise. Greeted by a young girl who couldn’t help me with the Arbys offer of free sandwich when downloading their app. She went to back to ask a thin sandy colored hair girl (supervisor). I didn’t see an email so she wouldn’t honor deal, though she hid behind the glass instead of speaking with me. I politely told the young girl if its too much trouble its okay. I bought a 5 dollar+ meal. Couple before me, myself and door dash driver all waited for counter service. Door dash says to me on the way out that he should have gone drive through. Indeed I said the same at the same time. These stores are graded by how fast their drive through is serviced. After the 3 customers were finally taken care of the dark haired manager came out to help the one customer at counter.
If you are going to open the dining room, service the counter. I will stay at the Papillion store where they don’t have these issues. Burnt fries in my packet. Sandwich was good.
Also please don’t hide from interactions with customers. We don’t bite.
Now I’m asked to go to corporate form to give them more information. Are you kidding. I gave you all you need.
… moreDarrin Diesel
Extremely poor staff. I wouldn’t hire and trust a single person here to collect my trash let alone run a restraunt.
… moreMartin Cordoba
This is one of the best Arby’s in town. The staff here is always polite, friendly and courteous. It’s always clean. Food was on point hot and ready to eat. I recommend this place to everyone.
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