Samantha Durbin
The guy in drive through was very nice. Beef and cheddar and curly fries always hit the spot. They have the best mozzarella sticks and jalapeno poppers too.
… more— “Muskrat Steve” —
These fast food places need te fizzle out already and close their doors. They have completely driven out local restaurants. They have lowered quality of ingredients and lowered wages resulting in subpar service and food options. Every time I go here I ask myself why I bothered. The people are nice but guaranteed they are instructed to serve food the way they do. Every sandwich lacks meat, sauce, and flavor. Arby’s is antiquated and needs to step up or get left behind.
… moreJeff Koonce
The roast beef, hams and turkey was cut so thick it made it uncomfortable to eat. Definitely couldn’t feed it to a small child. Choking hazard.
… moreCindy Guntle
Went there around 445 in drive thru on Pershing road Customer service was great lady at window was very nice.The roast beef was cold and dry the bun was hard as a rock.The French fries we’re not done And soggy We got a meal deal box and 4 regular roast beef .Just tried to reheat a roast beef and put it on my bread still nasty went in the garbage .Very disappointed.
… morePaul J Przepiorka
This place is always stacked with awesome food! Gyros, meats, chicken, you name it, they have it. Their curly fries are the best, they should have them in the grocery isle! Anyway, the staff is always helpful, the food is always good, no issues at this location whatsoever. If you need a nice place to eat a quiet lunch, be their guest there!
… moreJTS2016CES3 0000
I ordered the chicken cordon blue meal with an order of cheese sticks and curley fries. The chicken was as hard as a rock white everything else was freah and on time.
The slobbly dressed guy taking the orders while elbow on the counter. While waiting to order a child ran up behind me and others with a spider man mask on. He was an employees child and not a customers child. This child continued to run around tables with people dining. No adult supervision was given the 20min I was in the restaurant. I understand child care issues but dont not agree the child to be left alone and allowed to run around. This was completely unprofessional. Childs name was Jason
… moreꪶꫀiꪶꪖꪀi ꪑiᥴꫝꫀꪶꪶꫀ
I’ve ate here many times over the years with no issues but tonight 4/14/2023 the food and service was disappointing. We placed an online order for pick up that included a kids meal and two Smokehouse Brisket meals. When we got home and opened the boxes we found both the Smokehouse Brisket sandwiches only had one slice of meat each. For a $30 order it should have at least slightly resembled the photo on the menu. I called the store and the manager wasn’t the most friendly about the issue. Ended up calling customer service BC I didn’t want to eat at the same location again to have our meals replaced. Customer service was also not helpful.
*Update* 4/30/2023
I emailed the CEO of Arby’s a few days ago and was contacted by phone within an hour of sending it. They were friendly, professional, apologetic and Fedex overnighted a gift card to me…which I appreciated and used at a different Arby’s location lol
… moreAdelle Boaz
If you get Jasmine making your motz, they’re going to be on point every time. Best cheese pull in Decatur It’s cooked to order but I’d rather fresh food, so I’m happy with waiting a little longer.
… moreSam Rhoades
The French dip sandwich was vurn your face off hot but 5he rest of the sandwiches were cold, our curly fries were cold and my beef and cheddar was ice cold.
… moreMichael Howell
Went through the drive thru ordered 2 gyros 2 curly fries one of them with no tomato. Our order was passed out the window so fast and window snapped shut I didn’t even have a chance to ask for Arby’s sauce or ketchup. As for the gyro the bread was so hard and stale every time you tried to pick it up it would fall apart.
… more