David Shaw
Every time I go here its incredibly slow. But this last time was too much.. I waited 5 minutes to order (with 1 car at the window). They take my order and I pay. Then hand me my drinks. At this point I have one car behind me and they order and pull up. Then I proceed to wait 30 MINUTES!! The car behind me leaves (smart guy) they come up to the window and ask me what I ordered.. ARE YOU KIDDING ME!! Im the only one in the line at this point! I watched them inside eating.. and relaxing.. and chit chatting. And all I get is an “im sorry”. Of course once they realize that I was actually there none of the food was made so I had to wait for everything to be made. This was the last time. I got nothing good to say. Im not going back and im spreading the word. That’s ridiculous. How do you forget someone is waiting for there food. AFTER GIVING THEM THEIR DRINKS!! Total of about 50 minutes overall to get my food. Telling everyone I can find to stay away from this arbys. The management here need to get it together. Unacceptable. Didn’t give me a toy or an apple juice for my son either. So good job guys!
… moreCrafty Dragon
Of my cumulative bad experiences with fast food over my entire 30 years of being alive, at least half of those bad experiences have been at this specific Arby’s location. In the past, I have considered never coming to this location again, but it is close to home so I keep making the mistake of coming here. Twice, I have had items I’ve ordered and paid for left out of my meal. Once, it was a cherry turnover that I did not receive. I left a message with Arby’s and never heard back. The second time, my husband and I ordered at this location and I made sure to check the bag before we left the parking lot only to find they had not sent any fries with our meals. We had to go back through the drive through to get it corrected. I have had rubbery chicken from this location, which is disappointing because Arby’s likes to brag about how they “have the meats”. I guess they do have the meats, but they don’t guarantee any level of quality. I’m glad to see that I’m not the only person who has been having issues at this location according to the reviews. I was starting to think it was personal with how often I go to this location and how often I have problems here. The last time I came to this location, they misheard me and did not read back my order and I ended up with both a 4 piece and a 6 piece mozzarella stick when I’d only ordered a 4 piece. I paid for both and received both (though I guess I can’t complain because, with how often food gets excluded from my orders, I guess I should be grateful I actually got what I paid for.) Today, I went through the drive through to order my food. The staff was very courteous and friendly (that is the only saving grace) but they still got my order wrong. I ordered a cherry turnover (and that is what it says on my receipt) but when I got home I bit into the “cherry” turnover to find that they had given me apple. Yes, I ate it. I don’t throw out food even if it’s not what I want and I’m not getting in my car and driving back to this location just to fix yet another one of their mistakes. It’s honestly not worth the gas. Yes, I was disappointed. I don’t hate apple, and luckily I’m not allergic to it like many people in my family, but I was really looking forward to my cherry turnover. I won’t likely be visiting this location anymore unless some major changes are made and I don’t advise anyone who wants their order delivered to them correctly to come here, either.
… moreAmy Lawrence
Normally don’t visit this location but work near by (no other restaurants really close) and was low on time. Asked for crinkle fries got hard burnt curly fries. and no kidding the last 5 times I have been here I’ve asked for the Arby’s sauce and every single time they don’t put it with my order. who wants this big dry sandwich for $13. This is the last time I get fooled, will go hungry before I visit this location again!
… moreLouise Schulist
$15 for a five piece chicken strip meal the strips were no bigger than my thumb they were raw in the inside. French fries were cold. The only thing that was good was the mellow yellow I love stopping at Arby’s, but not no more.
… moreJoyce Stromberg
A frequent stop when traveling across country but disappointed this visit. Ordered promptly, food cooked quickly however dining area and whole restaurant were filthy and needs deep cleaning. Bad hygiene employees, chicken rubbery, sloppy Djon mustard wrap/too much dressing/buns sticky, overcooked curly fries and chicken. One crispy chicken sandwich good. Outside landscaping , windows. awnings filthy.
… moreClayton Landowski
It was good and kinda quick but the fries had litterly zero taste. But overall it was pretty good and i would reccomend it for lunch
… moreDale Hanke
Was the drive thru even open? I was in line and NO ONE came on the speaker to say I’ll be right with you etc. Truck in front of me was at payment window. More cars lined up behind me. Once the truck in front of me finally got their food I was able to follow him out of there. No order was given. I won’t be back.
… moreC E
Staff seemed distracted. Our order was wrong. Asked for no mayo. Got mayo. Charged for 8 poppers. Got 5. Chicken in Crispy chicken sandwich was rubbery and room temp. EVERY table is dirty and sticky. The floors are sticky everywhere. Could smell the dirty bathrooms before we got into the restaurant.Guess we should have known better going to an Arby’s attached to a gas station.
… moreTeng Lee
Was like your regular gas station fast food joint!! Get in get out service
… moreJack Davisson
I got asked 3 times if i wanted cheese on my sandwich, and I told them NO each time. I get home with my meal and what do I find their disgusting cheese all over it. Not even worth eating
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