Michelle Wilson
Drive thru worker was just rude!!! Then I get my sandwiches which were the special 2 Arby Qs for $6 so I didn’t expect a fine dining sandwich, but the buns on both of my sandwiches was so burnt it was black and hard. I was between clients with a 40 minute drive ahead of my so I just tossed them and went on with my day. Very disappointing.
… moreTrout MaGee
I am usually an Arby’s fan. This place however was nothing like the usual Arby’s. I spent I believe around 25 dollars and ordered 2 small roast beefs and 2 of their new “Ribeye” sandwiches.(to bring home to share with wife) You talk about a sandwich not looking anything like the picture . It was absolutely terrible tasting and looking. The meat itself was something to behold. The color was a light gray/tan and it was of worse quality than the actual regular roast beef sandwiches… Wich were old and dry as well. Almost as if they cooked all the meat in the morning and left it all day. What a waste. They had me pull forward after paying and I was literally the only person at the establishment. After waiting 5 minutes, out they come. So I leave and start driving home looking forward to my sandwiches. Totally let down by the nasty “Ribeye” sandwich(wich I could only take 2 bites ) , I try to stay positive and grab a roast beef. Open it… Dry as can be… Oh well I’ll slather it with some Arby’s sauce (wich I specifically asked for) only to find that.. Yes they forgot to give me any sauce whatsoever. Don’t plan on going back to this location wich is quite unfortunate because it’s the closest Arbys to me by far. . I personally felt like whoever is in charge of the quality of food and freshness didn’t just fail, they also didn’t give a hoot either about someone spending their hard earned money on food that should at least be fresh.
Picture on left is what it’s supposed to look like. Picture on right is from web that someone else got. It actually looks better than what mine did. But you get the picture. So sad
… moreGerald Nordholm
Very disappointed in this Arby’s. I had to say H-E-L-LO ? to get someone to wait on me! The steak pcs. We’re over done I’m guessing it’s yesterday’s steak, very dry but good flavor.
… moreAshlee Morris
Make sure you check your food! I tried reaching out to corporate about this location and they have not gotten back to me. When you wait for 20 minutes with no one at the restaurant!
… moreTom Peters
I don’t know what is wrong with this Arby’s but I think it is the employees. The employees don’t take the time to make a decent sandwich. The meat is hanging off one side of the sandwich and the cheese is half dap thrown on other side. I tried the new gyro. The bread was broken in pieces and the cucumber sauce was hardly a dap. I believe the employees don’t give a darn. It’s to bad a like Arby’s.
… moreStephanie Cook
They always get my order wrong. I’ve eaten there five times total and they always get it wrong. They either forget something or give me the wrong item. This time when I went in I ordered a brisket sandwich and got a chicken sandwich. I just ate it because the guys behind the counter seem frazzled with four customers. The soda was flat and there was no sauces. The garbage was completely full. And I heard a worker complaining that someone asked for barbecue sauce and then then use it. He took it behind the counter. I am very disappointed and I don’t think I will give them another try ever again!
… moreDarth Obscurity
Went here last Thursday and did a mobile order for a double roast beef meal with a shake and my son got a chicken tender meal with a shake paid $23 when I got to the window I was informed that they were out of roast beef, fries, and shake mix, the guy had no idea how to refund me and he called his manager and they didn’t answer gave me managers number told me to call tomorrow so I did, manager told me to call back Monday so I did he said he contacted corporate and I’d get a refund… corporate JUST sent me an email yesterday asking for information even though i gave all of it to the manager already and still no refund a week later and corporate hasn’t responded either… Didn’t even offer anything extra… unbelievable….
… moreEricka
The staff here is great for the most part! they’re friendly, and they’re fast. The only problem I have with this location of Arby’s is that they sometimes have poor food, or their restaurant isn’t cleaned well. I went here today after a bad experience with Mcdonald’s and it was refreshing to have such friendly staff that was fast and did their jobs. Mcdonald’s in Reedsburg now just isn’t what it used to be…
… moreAnderson83
Been here twice while visiting from out of state. First was through the drive through and it took 25 minutes to get our food.
Now we come in to eat and there was no one in drive through and only one guy before us. We ordered at 11:41 and didn’t get our food until 12:05. They were in no rush and literally made the food as we ordered it. So don’t expect FAST food but it will be fresh at least.
… moreJared Riensee
Normally love Arby’s but this one is falling short. The last 3 times I’ve been there the food is cold and has clearly been under the warmer way too long. My Buffalo chicken sliders were rock hard today and they were not made like they usually are. They had buffalo sauce drizzled on them and a slice of cheese. ???? Not sure what that was about but it was not edible.
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