

Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Address and Contact Information
Address: 3405 S Center St, Marshalltown, IA 50158
Phone: (641) 752-0321
Order and Reservations
Order: Order online
Related Web Results
Marshalltown Arby’s
Arby’s Marshalltown Iowa Locations | Find Fast Food & Roast Beef …
Arby’s | We Have The Meats®
Reviews
Had a meal that was messed up, and they absolutely refused to make it right, even after I offered clear proof of purchase.
I was never given a receipt for my order. They refused to do anything but provide “a shake or something” due to their strict no-receipt policy. I offered to show them my banking history, which would have clearly verified the charge, time, and amount from their location.
So, with their current policies, they can create a situation where they’re 100% at fault and leave the customer with zero recourse.
I understand the need to prevent fraud, but there are ways to track and mitigate that issue without compromising customer support. Having a replacement policy that refuses legitimate requests from customers who can prove they spent money is objectively bad business.
We will never be back. We refuse to support a business that demonstrates such disregard for its customers and then hides behind policy.
We used to go there multiple times a month. Each trip was at least two meals plus extras. We just wanted a replacement for the one meal that was messed up, and would have purchased more items that day anyway.
But hey, at least you saved a few bucks not giving out free food.