Misti
Sometimes you’re just having a rough day and then a random person does something and turns it all around…..that is what happened to me tonight. And that person was Emily at the James St. Arby’s. Her customer service was beyond great and she was probably the most pleasant and punctual human I’ve encountered in months (outside of friends and family). The rest of the staff is great as well. I highly recommend this location for the service and accuracy.
… moreF F
i have not been to Arby’s in 5 years.
Today my son treated us to some of the freshest most delicious Arby’s in the state of Michigan. They were super clean, fast, fresh and friendly.
thank you Arby’s staff for your✌️ roll in my time with my boy
bless you all
… moreMegan Chase
I cannot even express the level of laziness experienced by the very large female employee working on 11/10 at 11am. Had to wait for my food which I am always fine with, but when this employee came out, instead of walking to where I was parked, which was exactly where she said, she literally stood there and stared at myself and another car, less than 10 steps away, until WE pulled forward. I can understand some level of slacking off, but clearly both physical appearance and the lack of energy put into bringing out food correlate here. Get rid of that employee. She is 10000% lazy. I will not be back.
… moreHannah
Absolutely LOVE the chicken wrap here. It reminds me of the old McDonalds snack wrap and the arbys wrap is just so much better than the current McDonalds wrap. Aria is always so kind and the employees definitely deserve a raise!
… moreYeah Buddy Forreal
We received really old hard curly fries disappointing. Tried to do a receipt review and there’s no order # on the receipt to enter in the field.
We ordered 3 cheese sauce didn’t receive any of them.
Poor quality curly fries was a huge disappointment they weren’t edible.
Sandwiches were ok.
Mac n cheese noodles looked old and the cheese sauce appeared to be dumped on top of the noodles, appearing very unappealing.
I see why they have a bogo on weekends the quality is extremely lacking .
… moreHunter Wilson
The food here was absolutely fantastic! I took a chance on the new Sweet Heat Beef Brisket and thoroughly enjoyed it. People knock Arby’s but it’s honestly the best fast food around. And big shout out to the manager Wendy who helped us, she was very patient and positive. Wonderful experience.
… moreSusan Smejkal
Tried the Italian sub today, outstanding!!! I don’t let myself splurge on fast food very often. The unsweetened ice tea is always fresh. My only wish would be healthy sides like a side salad instead of fries.
… moreShem Ishler
Them buns are TIGHT!!! Them burgers are THICK!!! Them mac & cheese bites are STRONG!!!
… moreDA Rivera
Place is hit or miss with the food. Some times the fries are cold, sometimes the roast beef sandwich looks like it was being thrown across the room into your bag of cold fries. I even heard the worker say, don’t remake that sandwich. I was too far to go back but considering they knew that sandwhich shouldn’t have been served ill just avoid this location for now.
… moreLindsay Becker
We love Arby’s but lately the food is terrible and ALWAYS cold. It sucks. This is probably the 3-4 time we have gone and the food is sooo cold and just made poorly. Didn’t even eat it this time. Sandwiches a mess. Meat in a lump. Fries nasty. It’s truly disappointing! Not sure we will be back to this location. The milkshakes are awesome! I hope you guys work on the food side of things:(
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