John Peebles
Pulled up to the outside order kiosk. The one furthest from the building never responded. Drove around and went to the other one. Placed my order and drove to window. Customer service was terrible. Not friendly at all. Then I get home and they forgot my sauces. And the food was barely warm. A mile and a half from the store.
Told the wife, well once and done. I won’t be going back.
Sorry
This was about 550pm Tuesday, 03-03-26
… moreLondon Koehn
Beware ⚠️ the parking lot is slick, I got out of my truck and the minute my foot hit the ground it slipped away, and I found myself falling.. it’s snow packed and slick.. it hasn’t snowed in 24 hours, plenty of time to plow and salt it .
… moreadkinc3036
Can’t even call this establishment because they keep unplugging the phone. Can’t get ahold of management or store. Phone doesnt even ring just says this location is unavailable and I’ve called three times thinking maybe the line was just busy.
… moreTyson
This place is absolutely disgusting food on the floor wiped on the walls and seats treys not put up tables are dirty bathrooms smelled like uren all the ay out into the eating area poor service and the place looks run down bad all around bad service and cleanliness and absolute zero but I can only give it one star by looking at it this place hasn’t been cleaned in months and there is literally food everywhere wipe all over everything the building seems to be in disrepair several areas of water damage throughout the building also the visual aspect is terrible it looks like somebody had just given up on this business and was just keeping the money everything is worn out patched and repaired I would not even give it a star if I could have
… moreDouglas Maxson
This Arby’s had good service but the food was so skimpy for the price I paid. Shrinkflation sucks dude
… moreRenae I
I have rearly been to worse drive thru was more interested in his hair than my order no straws for drinks well the drinks I got ordered milk and applesauce with kids meal got fries and no drink and no dipping sauce for either meal after asking several times run not worth the effort or money. 10/17/20 sad to say drive thru only right now and it is very very slow and fries were cold keep hoping for better
… moreMike Toner
I guess they closed early according Google maps. I pulled in drive thru no answer but they got a headset on lol. Walked up to door and it was locked soooo I just got in the truck and left.
… morekarla
I ordered Steak sandwich. Meat didn’t even come close to covering the bread.There was no onion or peppers at all which the board shows. I was told they are pre made..Then cashier said no they are fresh For $7 it was a complete rip off. They have no Beef. I got a bread sandwich
… moreAmaya “Amaya” Sutton
I went through the drive thru a little after 7pm tonight. I ordered 4 sandwiches and some fries for myself and my family. I should have checked the bags before I left, but I didn’t. Got home and was giving the food to my family when we saw they did not give us the cheeseburger we ordered. I was already home but wanted to call and mention something before driving all the way back to arbys. Their phone line Rings once and then says “goodbye” without going through to anyone. I tried to call one two separate phones, multiple times. Not worth it to me. Ordered a different cheeseburger from wendys and had it delivered from doordash. Waste of $40 from arbys. $8 just for a burger that my son never got.
… moreC Longbrake
I am not good with technology!
This was at the Elkhart, South Main St store.
I had problems doing the app for a special they are running this month.
The young cashier was extremely helpful & respectful! She walked me through the whole process. She explained everything as we did each step. I wish I had caught her name!
She got me through it all and I ended up with the best sandwich for FREE, all I had to do was be a rewards member, order through the app and buy 1 thing that was $1 or more.
This will be my go to store! Service is absolutely amazing.
I hope she sees this and knows how much I appreciate her help!
… more