Sophia M
The service at this location is always awesome! The workers are down to earth and generous❤️ The food is always fresh and there is hardly a wait. The only reason why I took a star away is because the parking lot is full of pot holes. Praying my car is OK from the huge dip I just went into
… moreSin Pathetic
I really don’t know what happened to this location, but it is not good. The dining room hasn’t been cleaned in who knows how long. Just from where I sit, I can count 9 tables that have food and/or trash on them. The men’s bathroom is absolutely disgusting; gobs of wet toilet paper on the floor, overflowing garbage can and the sink looks like a diesel mechanic washed their hands in it. The food was “ok” but considering that it wasn’t very hot, it makes me wonder how long it sat before I got it. No napkins and the drink station was a mess. It looks like someone spilled pop all over the place.
If you’re really wanting Arby’s, pass this one up and go to the one on 422 in Niles. It’s cleaner and your food is actually hot when you get it (I dined in by the way).
Also, you should probably tell your employees to refrain from swearing loud enough that they can be heard in the dining area. Especially when it’s about a customer.
… moreblue iris
Eh. It’s not as good as it used to be. Potato cakes taste odd and have a crumb to them now that was not there before and they hardly put any meat on the sandwiches. And can someone tell me why they act like they are handing out packets of gold when handing out sauce? Do better Arby’s.
… moreDaniel Park
It was a good lunch
Nice service inside so clean.
Strong recommend it
I like it here. Good place
The food was good too.
… moreB
this is the worst Arby’s in town. every time I have ever went to this location the food is always cold and old. the only reason I got food from this Arbys today is because I accidentally ordered from the wrong location in the app . I’m assuming that this is a franchise location because it’s always consistently bad . my poppers look and tasted like they were left over from yesterday soggy cold and nasty. go to the Arby’s in howland on East market st the food there is always hot fresh and good
… moreTerry Smith
Whoever manages this location should remove or cover up the Coke Zero Sugar medallion on the drive thru menu board so that customers don’t have to hear the staff make disparaging remarks about the customer’s inability to read a menu.
… moreRadar Varner
First time in this Arby’s excellent and quiet plus extremely nice decor different than any others that I have been in
… moreMatthew Bruno
Arby’s does not have the meats smh. 25 minutes in a drive thru for 2 things is awful. They charged me for a shake and drink they said the shake machine was broken after charging me for it. Then had to be reminded 2 times for the drink
… moreJoe
They have ruined the potato cake. Tasted like they emptied a whole container of salt on em. I threw them out.
… moreSherry Morrison
All but the tater cakes were good today. The grease tasted rancid so it ruined the taste of the potato. Otherwise, this is one of our favorite places to go in Hermitage
… more