Erin Hager
Service was good, the lady who waited on me was very nice, the restaurant was very clean, however, the food was horrible. I got a gyro and steak nuggets. The quality of the meat is very poor and not what I’m use to getting from an Arby’s, as was the bread the gyro came on. I was very disappointed.
… moreJohn Hawkins
Food was OK, staff wasn’t engaged and seemed like they didn’t really want to be there.
… moreJasmine Whitehurst
Maybe they are working on a skeleton crew today. However I had five orders go ahead of me filled and left. Even people from my party who ordered behind me received their food. Not a very good experience today.
… moreMarilyn Brophy Nichols (Hope)
Food Was Good, The Strawberry Lemonade Is Probably The Best In Frankfort!
… moreEdward Pagan
The food is quite good for fast food. I ordered the classic meal, but the server in the drive through explained that the next size up – double was on sale at a cheaper price. That is thoughtful.
… moreDaniel Mims
Fast friendly and efficient! I was impressed immediately by the team, every team member said welcome. Food was out incredibly quick. I made a mistake on my order (totally my fault) they took care of me with a level of kindness I haven’t received anywhere else in Frankfort!
Best service I’ve received anywhere in Frankfort best service I’ve ever received at an Arby’s! Amazing!
… moreIcarus Wicke
Absolutely disgusting. Roast beef should not be so dry and crunchy that it hurts your teeth. Fries should not be so salty that you can’t swallow a bite without immediately following it with a drink. Every time I get food from this location and not the one on the west side of town, I end up still having the make dinner. Wish I could control which location door dash sends my order to, because it would NEVER be this one.
… moreMike Poole
I would have to say that recently this place has gone from a steady 4 stars from me to barely holding down 2stars. I eat here often because it is across the street from where I live…. The last four times I’ve eaten here my food has been prepared wrong or they forgot something or their attitude is horrible and they don’t want to be there or doing their jobs. Last night not only was the food not good it was barely done and not to mention they didn’t put any of our sauces asked for into the bag and we went back to pick them up and instead of giving n us the sauces which cheese i paid 80cent for they proceeded to tell me their machines are off and down but yet I’d just driven round the building and who needs a machine to put sauces in the correct container and pass it out to me they chose to lie to my face and not serve what I paid for!!!! If someone doesn’t manage this place it’s going to shut itself down too quick to know what even happened
… moreArte J
Went thru Drive thru. Decent service. I got two of the Fish n Cheddars 2 for $7 and a chocolate shake.(They have really good shakes, tied with Steak n Shakes) The Fish n Cheddars are really good also.
… moreDanette Morrison
I love Arby’s but the past two times I’ve ordered for my son and I have just been horrible. Two sandwiches, two large curly fries come tonight and the meat is old, burnt and not edible. The fries cold. $26.10 later and nothing but disappointment. I want a refund. Threw the food out. Wasn’t edible. I won’t be ordering from Arby’s again.
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