Candace Hart
My husband and I stopped by the Arby’s in Gardendale for lunch today around 2:15 PM, and it was hands-down the best service we’ve ever received. The restaurant was immaculate and the food was served hot and fresh, but Naketia was truly the icing on the cake.
She was incredibly welcoming and provided a level of genuine customer service that is rare to find these days. Her hospitality made our meal special, and she is a fantastic representative for the brand. We will definitely be frequent flyers at this location thanks to her! Highly recommend!”
… moreMike P
The #1 double is one of my favorites!! And I can almost never go without the jalapeño bombers. The #1 double medium combo and 8pc jalapeño took me for $18.65…OUCH!!! Good fast food costs.
… moreStephen Wood
Employees were very friendly and suggestive on items to purchase, store was clean. Sandwich looked a little small for the price two for seven dollars not horrible it was hot and tasted as it should. some lettuce on it might’ve been good. Have to remember that for next time.
… moreSusan Holmes
I visit about 4 times a week with my grandkids drive thru. But, I also meet clients there. Yesterday it was so cold inside my clients and I were shaking. One client went to the car while the other client finished signing her papers. Went to get them coffee and guess what they don’t sell coffee. Unbelievable. My husband and I used to go to Arby’s every Thursday night for our dinner and enjoyed the coffee afterwards. What’s up with that?
… moreDesiree Brown
The woman who was working the front register around lunchtime today had a very unpleasant attitude! She was downright rude, bossy, being a smartelic, acting snappy to her fellow co-workers, wouldn’t give us costumers a chance to order without repeatedly butting in, etc. If I hadn’t been there to eat lunch with my family… I would have walked out, and went elsewhere. The food was made extremely sloppy! Fries were overcooked, and majority of the drinks tasted like carbonated water! And lastly it’s extremely unprofessional for her to be arguing and hateful with her coworkers while customers are trying to place orders.
… moreJamielee Jenkins
First off this is suppose to be a regular roast beef slider, but this is what I got instead. This is for my child to eat but as hard as it is I can’t even give it to my dogs to eat! Horrible, need to follow the throw away time on food!
… moreCassie H
Stopped by to grab a sandwich for a late lunch. Got all the way home and had to drive twelve miles back because the sandwich was UNACCEPTABLE. I was asked “did I not want my sandwich shredded. That if you don’t pay attention the machine will shred the meat.” Ummm this is not shredded. I’m not exactly sure what to call it but THIS is definitely not shredded. I was HIGHLY disappointed today.
… moreTom McGraw
Horrible service, old sandwiches. We went to the drive through, La Quincia was rude and acted as though she was mad at us because we ordered food. Unfriendly. Paid eighteen dollars for tho smokehouse brisket sandwiches with hard bread and meat that had been cooked for a while. Worst Arby’s visit ever. Sweet tea was ok.
… moreJessica Nabors
My mom simply asked if a sandwich was good or not and the lady said, “We work here. You think we gonna tell you if something nasty” so rudely and absolutely unnecessary. I’ve never had someone not just answer with their honest opinion in my 23 years alive. I know she had to be having some day to be acting like that over a question lmao.
… moreSikamari 13
Absolutely rude staff! We will never come back to this location. We were in the drive-thru and we said one second while we looked at the menu right quick. There was no one else in the line. She comes back over the speaker and with the rudest tone and said “Can I help you with the menu!” Absolutely uncalled for.
… more