Molly Drawdy
I have to say this is one of the best experiences I’ve ever had. I never write reviews so that’s saying a lot. Management was extremely kind and communicates very well with her team. You can tell the team also respects her. The restaurant is clean and the food was hot and prepared with care. I highly recommend. Thank you for an awesome experience.
… moreJohn Lewis
The food was great. I love the reuben. The gyro was great too. But dont say that’s it, get the sub total and decide to make your meal a large instead. The kid replied “I can’t do that. You said that’s it and I hit subtotal ” after management involvement we got it sorted and was on my way. It took forever to get through the drive through. Only 3 cars ahead of me.
… moreDonnie Hoggard
They forgot 1/2 the order and went back to get the missing items. I asked the manager if that was the old food from 30 minutes ago. She said no they made it fresh when I called. Got home and it was disgusting and cold. The chicken on the wrap was so over cooked it was as hard as a hockey puck. This location needs new management and proper training, if not then shut it down.
… moreCruz Michael
Potato cakes are back…yeah!
We had a good meal here today. Service was fast. The food was tasty .
The restaurant was clean. The bathroom was a little stinky, but it’s a bathroom…so.
Anyway I definitely recommend this Arby’s.
… moreAnthony Vorell
I got t the store at 9:50am and pulled on the door like an idiot. Sign says they open at 10am- so we waited outside since I needed Arby’s today and it was nice out.
9:59 rolled around and a woman came and opened the door for a gentleman to come out. She then looked directly at me and said, “I’m only opening the door to let him out, we don’t open until 10.” She’s then closed and locked the door.
I looked at the gentleman and said she knows it’s 9:59 right? And he said “I tried to tell her that”
We waited for her to stand there and stair at us for the remainder of the 12 seconds left that belonged to 9:59… then had to wait for her to unlock the door again…
Like what…… I could understand if you were behind and doing something… but just to stair at me out the door is a bit deserving of a 1 star. I’d recommend customer service training courses. Her name is Merc…. 🙂
… moreRichard S
Service at the drive through is horribly slow. On this particular day, my wife went through the drive thru and paid cash. She was owed 2 cents. I know, not a big deal. But how the staff handled it was unacceptable. They blamed the “government” for not having enough pennies. The bill was $9.08. My wife gave them a ten and a dime. She should have received $1.02 back. Instead, they gave her a dollar. They then said they “rounded up” her bill to avoid providing her with pennies. They gave her a buck back. When she argued the point, they said “we don’t give refunds”. My wife had been through this with Bealls as well- ripping her off for pennies- but when you think about it (like Office Space), if this is done regularly enough for long enough of a time, they end up making a lot of money across the board from spare change they slight the customer. After arguing for a bit, guess what…they got two pennies and gave her the proper change. This whole “penny shortage” nonsense is being played out by merchants who are too lazy to order pennies for their drawers, as the banks are quite clear that there are plenty of pennies in circulation to provide adequate change. This is just a plot to get everyone to go cashless. But ripping off the consumer is wrong, regardless of the end result. The way she was treated at this Arby’s we will never return. Their food is average, hence the three stars. Would have given the food a higher rating if the service was on par. But anyone who has been through this drive thru before knows they are slow as molasses.
… moreMisty Garringer
I would give them 10 stars if i could. I went there tonight and ordered a fish sandwich plain and a few other things. When I got home my sandwich was not plain. So I went back to the store and the person who waited on me recognized me and saw the sandwich in my hand, I explained it wasn’t plain. She was very professional and polite. She apologized and not only made another sandwich for me, asked if I wanted anything else for the trouble. She also made a fresh fish filet for me. The entire staff was friendly. Great customer service!!! Will be going here more often. Thank you very much!!!!
… moreGreg Case
Absolutely horrible first it was 25 minutes to get my food then they got the order wrong when I asked why they got the order wrong I was told I wasn’t charged for it here’s your food and goodbye no receipt not the correct food incorrect order I’m never ever going back to this Arby’s. No hollow apologies either “Arby’s owner”! Do better, hold your employees accountable and maybe train them better with all the extra money you charge now for incomplete and incorrect orders from employees who act like they dont give a crap!!
… moreMaria Martz
I ordered the 4 classic roast beef sandwiches for $10. The cashier was pleasa and helpful. When I got home I found that each sandwich had less than 1/3 of the portion of meat that they were supposed to have. The classic is supposed to have 3oz of thin sliced roast beef. I put the meat on my kitchen scale and they only had 0.7oz each. The next morning I went back, with the food and requested they be remade. I got the impression that the staff was very displeased about having to do this and didn’t feel like it’d be safe to consume anything from there this time so I requested a refund instead since they hadn’t remade the food yet. After having worked a 14 hour day I was looking for an easy meal to take home. I LOVE Arby’s roast beef sandwiches and was excited that I’d be passing one on the way home. I didn’t eat a single bite that night having lost my appetite from feeling ripped off.
… moreLaura Brown
Horrible food ice cold 24 minutes app said 6 min to get beef and cheddar with no cheddar manager was beyond Rude. Tried to get a refund online and the app won’t let you process
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