CJ Merchant
Absolutely unbelievable, I ordered 2 classic beef and cheddars (meals) with extra cheese, I paid for the extra cheese, received my food and just looked through the bag to make sure everything was in there but didn’t bother opening the sandwich’s (just got back in town from a 10 hour work day plus a 5 hour drive from St. Petersburg) so I made the mistake of trusting them to be somewhat competent and continued my remaining 30 minute drive home as this is the closest Arby’s to me, just to open the sandwiches to find there was no cheese at all on either sandwich, called the location (which took 10 minutes and 9 calls back to back before someone answered) and was told the best they can do is give me a free meal next time I come in…I said that was my first and only time at that location and its not fair to me to drive my gas hog truck an hour total plus time in store on my only day off to get one free meal to replace the 2 they messed up? Avoid this location at all costs, worst Arby’s ever and will be contacting corporate first thing in the morning. Also there was an elderly gentleman who had fallen out of his chair and everybody in that entire restaurant just watched him struggle to get up until I went and helped, this place is the lowest of the low in every way possible. Edit: since I can’t reply to that cookie cutter response that Arby’s gives everybody that voices their grievances, I will continue to do everything in my power to make sure this location is addressed accordingly. Please do not underestimate my level of pettiness.
… morekrazy ISH
Food was fresh and was ready quickly.
We were impressed. It’s been awhile since we’ve eaten at an Arby’s. I feel likes it’s a forgotten fast food restaurant that needs our attention again.
… moreEJ
Order was ready quick, but I just bought a bag of sandwiches, which aren’t cheap from here, and I can’t see the meat on any of them. This is less meat then they put on the small ones. There were literally bites with no meat, just bread and cheese. I can see why locations are shutting down, I won’t be back to spend my money on that again.
… moreDale Denton
Pulled up to the drive through and sat there for a few minutes before anyone acknowledged me, finally someone responded and I told them I had a mobile order it was pretty quick but when I got home I opened my food and I don’t know how they can charge $6+ dollars and call this a beef n cheddar. Fries were cooked way to long and so crunchy couldn’t even eat them.
… moreNelly Padillo
Food was better than I expected. You got to try the potato cakes. Place was clean. My only complaint is that they need more staff or at least be more attentive. I had to yell out I wanted to order something else because the staff went towards the back leaving the counter unattended…
… moreHeather D
I feel like this Arby’s does a good job. They are always fast and friendly and they made changes for me like changing out the bun for one that didn’t have seseme seeds. I like the cheddar cheese sauce on the roast beef but I don’t like the bun that they use on the beef n cheddar. Fries are awesome. Would come here again and recommend.
… moreisabella
Frank’s service is hands down the best at this Arby’s. When he’s working up front and makes it three people, everything moves quickly and smoothly. Unfortunately, when there are only two people working the front and Frank isn’t there, the service is horrible and extremely slow. Frank truly makes all the difference.
… moremish izzzle
Drive thru took ages to even take order. They told us to pull up. Then I seen people leaving and parking aside. After waiting minutes apon minutes I backed up to get a refund. The girl said your food is ready do u want a refund still. I took the food but it was incorrect and the sauces were wrong. When I tried to get correct sauces she was annoyed. Only gave me two horsey with $66 order. Frustrating.
… moreMichelle S
The app is definitely glitchy, but even so, they were not serving chocolate milkshakes. This location opted for Apple pie and Jamocha shakes.
They also almost forgot one of the curly fries I ordered. Thankfully I looked in the back before driving all the way home.
The staff were definitely friendly, and helpful as possible.
… moreRobert Stephens
Got a order on door dash and it was terrible food. Peach dessert was awful and potato cakes were left over and under fried.and way to much liquid cheddar on sandwich
Don’t think I will be back any time in this life time
… more