Shanta Larkins
I went in to order to ensure my orders were correct. We went over my personal order about 4 times, I get back to work and it is still wrong. Ordered a Bacon beef and cheddar, went over it with the cashier who was great by the way and the manager, who seemed to be annoyed as soon as the poor cashier asked her how to ring something up, she seemed annoyed with both myself and the sweet cashier. Well her cook still didn’t put any bacon on my sandwich after she the manager rung it up and told him as well. Initially they gave me cold stale curly fries, but I handed those back to them before leaving and asked for fresh ones. My overall experience wasn’t horrible, but they really need to work on paying attention to details of orders. I had a couple of other orders as well for my coworkers. This makes me not want to go back, it is frustrating to leave work on a 30 minute break and have your order messed up and you can’t go back. Tried calling the store like 6 or 7 times, no one ever picked up.
… moreTony Lee
This is the worst Arby’s I have ever been to. The bun was totally hard like it had been toasted. They use stale buns. For some stupid reason management must have told them not to let cars wait at the drive thru window. They tell you to pull up even when you are the only one in line. The food is not fit to eat.
… moreBritt S
I feel like Arby’s is Arby’s, but this location just isn’t it. The quality is way off from what I’ve had at other Arby’s. I don’t know what’s going on here, but it’s consistently disappointing. It’s like the love (and the flavor) didn’t make it into the bag. And it’s not the staff, they were wonderful… although y’all do need to pay them more.
… moreTaylor Quinn
The cashier was rude he told me to pull up and didn’t wait for my response and then brought me back the wrong food o asked for a fish sandwich because I’m pescatarian and he gave me a gyro!!!!! ️
… moreWet Sofa
Quick and easy order from the drive thru. Guy working the drive thru was very chill and brought out order to me. Got the 3 for 5 and got fries, a chicken wrap, and drink. Chicken wrap was pretty good, reminded me of the snack wraps they used to carry at McDonalds. Fries was good but a little cold and drink was good. Overall good experience.
… moreMatthew
Service was good but the food is okay extremely overpriced! My favorite sandwich is the smokehouse brisket and I can remember that it used to come stacked with a healthy portion of meat. Just bought this $10 sandwich today and I’ll swear it has less meat on it than a classic roast beef! Arbys…
… moreL J Donelson
Update: Got a follow up from “the owner” with a link saying “A member of our Guest Support Team will reach out to you to make it right”, with a link. I filled out the link and never heard back… I’m sensing a pattern.
Long day of driving and thought we would try an Arby’s, bad choice. Drive thru and business was slow. Ordered 1 beef and cheddar and 1 classic double (no cheddar) – she repeated it back and was totally wrong. We went thru again and the next time it was correctly repeated back. $17.00!!! for 2 sandwiches? No drinks… just 2 sandwiches.
Bummer was we get to hotel and the order is wrong! Seriously, how could this be when we walked thru details. There is no receipt so we don’t have anything to stand on or verify so caveat emptor once more. Good news is that we will not pass this way again.
Oh, and the drive thru is so bumpy it’s like hitting the moguls and 90 mph.
… moreMichelle Ford
I went in to grab lunch. The young lady that took my order was extremely rude. If I asked for sauces, I got an eyeroll….as I tried to say thank you, she walks off without even acknowledging me. Other than her not so happy to help attitude, the food was great!!
… moreDalton Clark
Terrible Arby’s, atleast at night. Drive-thru window was super rude, no receipt so I couldn’t get her name, had it messed up multiple times, you can see the mac and cheese I’ll keep an eye on my card just in case fraudulent activity pops up
… moreBen Finlan
This place was very clean and the staff was incredible.
… more