Nic Harnois
Very rude and unprofessional staff, upset at me that their ordering system didnt notify them of my mobile order until and I quote the lady working “37 seconds ago so you’ll just have to wait”. I totally expect to wait but its unnecessary to speak to a customer that way. Then was asked to pull all the way down to the end of the side walk while waiting at the drivethru for my order with absolutely no one else in the drivethru or even the lobby for that matter. I took 15 minutes to prepare one simple combo
… moreWesley Holland
Hours say they open at 10. I arrived at 10:15 and the doors were locked and no one answered the drive thru. Despite driving around and seeing people inside no one would respond or open the doors. Poor customer service
… moreBridget Morris
My husband ordered the mac and cheese steak bowl, and it was very disappointing. The mac and cheese was cold—not just lukewarm, but actually had a chill to it. We tried calling the restaurant, but the phone stayed busy every time. On top of that, the young lady at the window was not friendly at all. Overall, this was a frustrating experience. Do better. Would not recommend.
… moreGene Thomas
I asked for a military or senior discount and was told that the management does not allow either. I think the next time my body needs some food. I will be spending my money at places that allow discounts. Your employees does not say, ” Thank you for your service”. Gene, a 30 year retired veteran, at 83 years old.
… moreBBallin !
Arby’s is not just for eating anymore! They also provide the materials & supplies to make yourself a new pair of shoes. Super Thick sliced rubber beef (50,000 mile warranty), decent tread pattern, & various plastics are now included in every sandwich!! I was able to make 4 pairs but unfortunately, I probably won’t ever be returning to this location.
… moreTony Walsh
We stopped in while out running errands and this location was clean, the staff was very kind and friendly, and the food was fresh and hot. We will be back.
… moreThomas M (Thomas Medaris)
Service – workers were very patient as we started dealing and splitting coupons with each other
Aroma – could not remember smelling anything
Taste – there spicy chicken sandwiches were the best. The flavors added with the Arby’s sauce was good. I did not try their horsey sauce but I believe it’s like a spicy mayo.
Presentation – we ordered almost one of everything on the menu. It did not look good as we anticipated
Uniqueness – there Ruben sandwiches are unique by the sweet souressness and their chicken tenders were not unique at all. There Arby’s sauce did at uniqueness flavor to them
Comfort – they have both booths and regular tables and chairs. Handicap accessible aswell.
Price – about 7 for a small meal or 10-12 off a big meal. I’d say it is about right for fast food.
… moreTrain Man
Please stop charging for the larger combo when I order off of the menu and expect the price to be what the menu says. You always upgrade my combo without my ok.
… moreLou Ann Barnett
I had been seeing the cheese steak sandwich being advertised. It looked delicious on the ad and TV , but I have never had a sandwich from Arby’s that was as awful as this one. Paid $12 for it. No meat or cheese on it The roll was hard as a brick and very little sauce. More sauce than anything., I was highly disappointed. Don’t waste your money on it !
I got a response to go to a website and talk with a representative but the website wouldn’t come up . I’m so disappointed with this restaurant I won’t be going back.
… moreKevin Williamson
I’m not sure what has happened to this Arby’s, but went through the drive thru on 5/26/22 ordered a couple of meals, a sandwich and a large order of mozzarella sticks. The guy who was taking the order only spoke twice, once to say, can I take your order and another say pull around, he was very rude in the way he handled himself, not asking the usual questions like, what kind of drink with the meals, any kind of sauce with the nugget meal or even what kind of fries. We literally had to carry the order conversation. Then when we got to the window, the guy never gave us the total or receipt after he swiped the card. Then he handed us one drink and about five minutes later he handed us the food. We had to knock on the window to get second drink. Well once we got home, which is only a few minutes away, the bag was full of Arby’s sauce (33 to be exact, see picture) we did ask for a lot, but the amount was somebody being a smart a**. The mozzarella sticks were cold along with both sandwiches. It used to be that when you went to Arby’s, you got Chic-fil-a service for the beef side of the fast food industry. Now they’re no better than McDonald’s but at a very high price. I suggest y’all either hire better people, train the people y’all have to be better or just lower your prices to match the service and food.
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