Lisa Skinner
When we areived home our order was missing a sandwich. Only one was provided and it was full od dry scraps. Looks like they cleaned the counter off and piled it on a sandwich!!! Asked for no Horsey sace and all arbys sauce- got one Arbys sauce and four horsey sauces. Just a pitiful effort by staff.
… moreDylan Hackley
Went through drive thru, great service! Food came out very quickly and was fresh and delicious!
… moreAaron
Location always seems clean, and staff is always friendly. This location doesn’t seem to stay very busy, so there isn’t much of a wait. The food is Arby’s food. It normally comes out hot and tastes how you expect Arby’s to taste.
… moreGreg Willison
The 3 ladies working did a fantastic job! The place was very busy and the worked so effortlessly that the wait was minimal.
… moreBobby
I’m not sure what’s going on with Arby’s. The last 3 or 4 times I’ve ordered curly fries, it seems like I’m getting ripped off. They do not fill up the fry box anymore. I ordered a large and ended up with a medium. This doesn’t make sense because it costs $3.29 for a large, and I’m not getting what I paid for. I’m not that big a fan of Arby’s to begin with, so if they keep this up, I’ll be taking my money elsewhere.
… morebrooke Powell
We came through the DT around 430 this afternoon and your Ast GM had the NASTIEST attitude I have ever experienced. If my daughter wasn’t hungry I would have went back inside and gotten a refund. I don’t know what her problem is but she needs to be demoted because there is no way y’all have her leading others. She will fail this restaurant tremendously.
… moreDesirea
If they put a little more effort into the food it would be 5 stars
… moreLanette Simpson
Ordered online and waited 25 minutes at the store past the expected ready time to never get my order and then have to spend another 30 minutes on the phone to get a refund.
… moreFaye Harrison
I placed an order at the drive thru of the Arby’s in North Augusta. I got to the window and was given my drinks, and was then asked to pull up and they would bring the food out to me. While waiting I noticed that they also told the car behind me to park and wait as well. A few minutes later, an employee came out and asked the car behind me what she ordered and then handed her the bag. I saw the customer go through the bag and I’m assuming it wasn’t what she ordered because she went into the store and returned the bag. Then, not even 30 seconds later, a young man came and brought me a bag of food. I asked him if that was the same bag that the customer behind me returned, and he said yes. I told him I didn’t want that because first, you all gave it to the wrong customer, and secondly, I watched that customer go through the bag. He said he would go back and change the bag. Now, I’m thinking he meant they would cook some fresh food, but he came back too quick for that. I said did you just take the food out of the first bag and put it in a new bag? He said, “yes ma’am.” I told him I just wanted my money back because that’s nasty. When I got in the store to get my money back, the manager was standing behind the counter with her back to the customers. Granted, this is the same person that give the customer behind me the wrong bag, so I’m thinking she should know better. She turns around and says “May I help you?” I told her I wanted my money back. She immediately reached for my card and went to the drive thru register to complete the transaction. When she returned, I asked her why would she give me the same bag of food that the customer behind me was given and more importantly knowing that the customer went through the bag. She said, I gave it to her by mistake. I said that’s just nasty. You should know better than to do something like that. She looked at me like I had done something wrong. That’s very bad customer service Arby’s in North Augusta. Never again!!
… moreEric K
Horrible service!!!!!!! I recommend you save your money and take it somewhere else
… more