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Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
Address and Contact Information
Address: 268 Smokey Park Hwy, Asheville, NC 28806
Phone: (828) 633-6756
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Juan Torres
Stopped at this place to get some food. The first question they asked was, “Is it for here or to go?” I requested it to go. I got my food pretty quickly, I must say, and at first I was happy with everything, but I soon paid the price.
I requested curly fries instead of regular fries. The food was ready fast, but they forgot it was to go and served it on a tray, so they had to move everything into a bag. I got back on the road, and the burger was great and fresh and tasty.
However, when I started eating the fries, they were chewy and felt like rubber. Some were toasted and hard. When I looked closer, all I saw were small bits of fries, no curly fries anywhere.
… moreI requested curly fries instead of regular fries. The food was ready fast, but they forgot it was to go and served it on a tray, so they had to move everything into a bag. I got back on the road, and the burger was great and fresh and tasty.
However, when I started eating the fries, they were chewy and felt like rubber. Some were toasted and hard. When I looked closer, all I saw were small bits of fries, no curly fries anywhere.
T Thomas
Hear me out, I personally feel this is important. Back in the day, I know, makes me sound old but really. Fast food had good service and food that you could count on and still had friendly service in this country. The last decade and beyond this has degraded and more so with Covid. But let me tell you, the staff here was very clean, friendly and did an exquisite job while traveling through!!! Before we encountered the staff to order, hearing how they handled the customers prior to us was over the top with kindness and they went the extra mile. Little things like the guy had ordered the new peach cobbler roll and the guy said he left a little something in there he’d enjoy with it. He had put some frosting in a small sauce cup and offered anything needed. Moving forward to our experience we had Shawn. He is hands down the friendliest person to be in this position, care-free, kind, generous and you can tell has a big heart as well! We had a few common interests come up in our brief counter conversation that made it even more unique and he was willing to chat a bit meanwhile the whole staff did a great job providing us quality food that was tasty and a good experience. This is the cleanest and most well decorated Arby’s location we had ever seen. We don’t eat fast food much let alone review it however if we were local we’d be a regular here!!!! We do come through often and will be back for sure no doubt! But whatever this location does they need to keep their Manager Shawn in his position and continue taking care of him as he shared that they did. Which also reflects character, when do you hear someone speak positively of their role at Arby’s or any fast food restaurant? Loved this experience and it was unique and very enjoy full! Looking forward to returning here!
… moreAnn Nest
It’s good enough for a fast food meal when you’re in a hurry to get back in the road. The place needs a bit of cleaning done.
The fries is always good but the Arby’s meat sliced is not
Fresh. We have been to a good ones before and this is not it unfortunately.
… moreThe fries is always good but the Arby’s meat sliced is not
Fresh. We have been to a good ones before and this is not it unfortunately.
Ronny Sharpe
The staff was short handed and did the best they could and kept their spirits high. Its not their fault they were short handed. We had to waot longer than usual and we thought it was because they were cooking the food. It was due to short staffing. When we ate our food, it tasted like it had been sitting for hours and was old and stale. We called the store and explained what happened and they made it right.
Giving 3 stars because they made a wrong a right. Its not their fault management can’t find work. However, to wait 15-20 mins for food is unacceptable especially since they were not busy at all.
… moreGiving 3 stars because they made a wrong a right. Its not their fault management can’t find work. However, to wait 15-20 mins for food is unacceptable especially since they were not busy at all.
Deborah Parrott
We got Arby’s boxes . First we were told they had no chicken box said they don’t carry it anymore but it still on menu. Then we ask for potato cakes got curry fries. The fries were cold and hard. Service was not friendly.
… moreTyler Kelley
Not usually one to complain, but waiting 30+ min is really not okay. I dont know the exact situation but either they dont care, or the owners dont care enough to staff the place. There was one truck in front of us. We waited atleast 20 min before we got to the window, then 10+ minutes to actually receive our food. I hope everyone’s okay in there. The struggle is real nowadays for our customer service workers.
… moreKevin Mcnamee
Ordered a French dip, no cheese combo, and added the 8 pack of jalapeño poppers. I received my sandwich with cheese, and no fries. I know I should check my order before I leave, but I didn’t. A waste of $18. This place needs some help. I was the only one inside ordering and they still managed to ruin my order.
… moreSissy
Staff member was cussing and screaming,fighting with the other employees. Never received half of our order, asked to be refunded was told “they don’t know how to do that.” Asked if the shift leader could issue the refund, guy went and asked him and he refused to do it. Pretty pathetic management at this location. I will not be back.
… moreJoe Pressley
Wife placed the order via your app for me to pick up on the way home from work. Beef and cheddar had so much cheese sauce my wife couldn’t eat it as a sandwich. My crinkle cut fries were warmed over and had been sitting for a while. Tried to call store and make complaint but couldn’t reach anyone due to no mailbox has been set up. Was just going to see about replacing our order later as this was a fast meal before we had an appointment shortly. Very disappointed in the food quality and the fact that a business phone says a mailbox hasn’t been set up. Seems service is always poor here.
… moreLou Vega
Stopped in to get a cheddar sandwich on the way to work. I only had a few minutes. So I decided to stop in here and get me a cheddar sandwi. Forgot that you guys put a weird sauce on the answer. That was my fault, but I’m curious as to where you guys got this shutter and beat from because it What’s the worst thing I’ve ever tasted? I don’t think I’ve ever put something in my mouth that tasted worse. It was horrible if I had time I would have went back with the sandwich in hand and asked for a refund, it was unbelievably bad. The food must have been old. It tasted like it came out of a can it was so bad. The lady that was working looked like she was by herself. So I understand her frustration but find a new job. Don’t take it out on everybody there. I waited at the mic for like 5 minutes before. I said hello and finally she answered and responded, she said. I’ll be right with you like I was doing something wrong. I almost drove away, then I probably should have? I would have saved myself.However, much money at cost.She wouldn’t give me a receipt so I don’t know even know how much I paid. Whatever I paid was too much.I want my money back.I want corporate to contact me.Horrible food horrible.
… more