Rissa
This store is BS!!! Two slices of turkey meat on a $8.50 sandwich we bought 3 of them and they were all the same. This is consistent with the last three visits here. I will drive further to get our favorite sandwiches. Tried of giving feedback and no changes have been made.
… moreMelissa Massie
I submitted a review for the NN Arby’s on Oriana and feel like should also review this location. Food is consistently hot and so are the fries ! If you’re feeling like Arby’s avoid the one on Oriana and drive here instead. Always friendly and even if you wait it’s not as long as the one Oriana. And yes, I have timed my wait times because I think fast food should be fast.
… moreLisaMichelle
I ordered a breaded chicken sandwich meal at the drive thru. It wasn’t until I arrived at my location that i noticed that my order was wrong. I received a grilled cold chicken sandwich with an overabundance of mayonnaise & wilted lettuce. In addition, my curly fries barely filled the container. The only thing that was correct was the cold bottled water. I barely chocked down the disgusting sandwich & 5 fries. I had a severe stomach ache for 2 hours. Lastly, after placing my order, I was in line for nearly 15 minutes. Customer service has yet to get back to me.
… moreSusanne McKee
My family travels 25 each way just to have lunch at this Arby’s . The lady’s are so nice and food is so fantastic at every visit . Store is clean and orderly. Food is 100% on point , always fresh, always hot always fast . We haven’t had a bad meal at this location ever . We will be visiting this location over and over again . Such a great crew, we love this location.
… moreBrody Tillage
The food was horrible. My roast beef had something green in it that almost looked Rotting meat with a green color I tried to get a refund on my order but all they said they could do was give me another sandwich which has the same problem
… moreZen
Eating for two was a fairly reasonable price. The chicken patties are smaller than they used to be, but the food came out hot and the older lady taking my order was awesome!
… moreRussel Sarber
This review is negative because twice in one week we tried getting the steak and cheese combo at this location and each time was disappointed. The first attempt was told they were out of peppers. Walked out because we went there for this new sandwich. The second attempt was tonight we walked in and was ignored at first. Finally after 5 minutes was acknowledged. I asked for 2 steak and cheese combos and was quickly told these sandwiches no longer come with onions and peppers I asked since when and was told they were out of peppers and onions again.
This is poor management and very poor planning. The staff was unpleasant and not helpful in any way possible unless you wanted someone to lie to you.
We will never return to this location and when I find out who owns this location, I will look at future locations and I will not patronize this owner. Don’t go to this Arby’s if you are wanting a steak and cheese sandwich
… moreRon Stransky
Arby’s has great sandwiches, their turkey sandwich is terrific. The Philly cheese steak is surprisingly good to the original Philadelphia cheesesteak. Try it. Subtract a little for the atmosphere it’s just always busy busy busy
… moreMonica Chandler
This was a very unique Arby’s. The staff was incredibly attentive and helpful. The care and attention with which my order was taken and the inside of the restaurant was kept was well beyond my expectations. The food was hot and fresh too. I recommend coming inside to eat, you will be pleasantly surprised!
… moreAJunior Durant
Do not go to this Arby’s. It is privately owned and does not accept coupons. The employees were very nice, but that is stupid of the owner to do not accept coupons.
Especially with today’s economy. So whoever reads this, do not go there to eat go to the Albies on the corner of Denbigh Boulevard in Newport news. They accept coupons and they’re employees are very friendly.
So again, if you reading this, do not go there because the owner does not accept coupons I guess he’s making enough money on those who don’t need coupons.
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