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Full-service chain bar & grill providing hearty American eats in an informal setting.
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APPLEBEE’S GRILL + BAR Restaurant in Lubbock (South Loop 289)
Dine at Applebee’s Lubbock S. Loop located at South Loop 289, Lubbock TX. Get directions, view our menu & hours or see specials near you now.
Applebee’s Grill + Bar in Lubbock, TX
Since 1980, we’ve been bringing great food and big smiles to Lubbock neighborhoods. Our casual atmosphere and attentive staff will make sure you’re eatin’ good.
Applebee’s Menu
Applebee’s® online menus – find your favorite combo, appetizers, salads, steaks, pastas, and desserts for your next lunch or dinner visit or to go meal.
Reviews
Jasmine Taylor
This place sucked completely!!! Charged us $70 for dry nasty cold food. Only one person running around to all the tables. No good customer service. Not checked on one time. First and last time here once again it SUCKED food tasted old and cold. Never been somewhere this bad. .
… moreDiane Garcia
I went there to eat a good food today, but when I got there, the service was terrible. The person up around setting people down was not happy, not cheerful and not even talk about. We sat down on our table. The waitress looked like he was mad we asked for a A highchair it looks like he was mad when we asked for it comes out, saying that they didn’t have no ice. The drinks were gonna be cold. I asked him we’re right next to Walmart could not they cannot get any ice. He just smiled Food took forever to come out had to be at work at four We get our food and it looks messy. I got the lemon chicken plate. The food was cold. The rice was too dry. We get the dipping spinach sauce in. It looks like it was just one scoop and small. I should’ve taken pictures but I did it. I was so mad I just wanted to leave the place. I had people talk about this place being not good service at all and people that works there are not presentable of anything. I am too unhappy for what I got today. I will never go back to this place ever again. This is ridiculous. I should’ve just went somewhere else to eat. Y’all need more people to help in your building because this is ridiculous. I used to be a manager before at a restaurant. I know how it is higher more people and believe me it will be easier. No more complaints easy food looking nice good food not food. That’s just been throwing on the plate just like that that’s ridiculous in them coming out telling us there is no ice so they couldn’t serve any drinks
… moreR Hernandez
Very disappointed in the quality and of the trio platter. Never will I ever order again from this place. The boneless chicken wings were more like tiny bites put in A queso container and they were all bread no chicken the tacos were awful.
… moreSteven Jarvis
Applebee’s is always a good spot for a feed. Appetisers were good, my main was great. I had the Cajun chicken with shrimp. Lovely flavours, nice portion, reasonably priced.
A good lunch!
… moreA good lunch!
Tia Minardi
Multiple dirty tables, bar tender and server both very “meh” and grumpy. There’s 4 people here plus us so a total of 6. Very slow. No need for this kind of customer service. Even our drink was brought out wrong which isn’t a huge deal but like what’s happening??? They’re acting like it’s slammed here. Even just to be sat we weren’t greeted. Standing there a few minutes til the bartender said something finally. Which again, not a huge deal but it’s DEAD for this size restaurant. What is the problem??
… moreMinion Knight
Applebee’s Review – Disappointing Experience Overall
My recent visit to Applebee’s was unfortunately a letdown. From the moment I walked in, the atmosphere felt completely off. Loud club-style music was playing, which clashed with the restaurant’s intended family-friendly vibe. It was confusing and uninviting.
While the prices were fair and the service was passable, the lack of organization was evident. The manager was openly doing paperwork in the dining area, which felt unprofessional. Staff members seemed unsure of the menu and had to consult the manager just to confirm basic items.
Despite the restaurant not being busy, cleanliness was noticeably lacking, which raised further concerns about how the location is being run. Overall, the experience was underwhelming, and I wouldn’t recommend this particular Applebee’s location to others.
… moreMy recent visit to Applebee’s was unfortunately a letdown. From the moment I walked in, the atmosphere felt completely off. Loud club-style music was playing, which clashed with the restaurant’s intended family-friendly vibe. It was confusing and uninviting.
While the prices were fair and the service was passable, the lack of organization was evident. The manager was openly doing paperwork in the dining area, which felt unprofessional. Staff members seemed unsure of the menu and had to consult the manager just to confirm basic items.
Despite the restaurant not being busy, cleanliness was noticeably lacking, which raised further concerns about how the location is being run. Overall, the experience was underwhelming, and I wouldn’t recommend this particular Applebee’s location to others.
Angie Hendrix
They only had one waitress. She was nice but we had to wait a long time for everything. Ordered a margaritas but it was warm. They should hire more people for busy times. The food was ok with a few hiccups. The kids didn’t eat their chicken fingers because they were burnt but they seemed to like the pizza.
… moreJordan Nokes
Walked into the restaurant and the entrance smelled like vomit. It didn’t get much better inside the restaurant. My wife and I walked in with our son and said we would need a high chair. The hostess said she would bring a high chair, also gave my sons kids menu to another table and said she would bring another one. Waiter came and took our drink order, we were barely able to get the words out of our mouth before he said “okay” and walked away. He brought our waters to our table a couple of minutes later, didn’t say anything just dropped them at the table and walked away. After about 10 minutes of no waiter, no high chair and no kids menu we decided to leave. We’ve had bad experiences here before but we decided to give it another try because chilis was on an hour long wait. Won’t be returning to this restaurant. We know it’s not a brand issue because we’ve been to other locations in other cities. But this one doesn’t even come close to those locations.
… moreArron Hiscox
Not a great experience here. The poor waitress was pretty much serving the entire restaurant. Food took ages to give out and so did the drinks. They did comp one round without asking, so at least they acknowledged the slow service!
… moreLucinda Hewitt
We came to the Applebees in Lubbock, Texas at about 8:00 p.m. No host was at the host stand when we walked in. It took 10 minutes waiting for someone the bartender to greet us. Sat at our table for about 20 minutes watching the wait staff clear off tables very slowly before someone to came and asked us if we would like something to drink and take our order. She came back later with lukewarm waters with the excuse that they didn’t have any ice. Good thing we didn’t want a soda or a lemonade. She brought us our salad and just plopped silverware and napkins in the center of the table. Only saving grace was that the food was good. You could tell that there was no manager on duty. Worse service I have ever experienced at a restaurant. Tried to do the survey that was listed on our receipt and I received the message that the code on the receipt that I entered was invalid. Tried twice with no success.
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