

Full-service chain bar & grill providing hearty American eats in an informal setting.
Hours
| Monday | 11 AM–12 AM |
| Tuesday | 11 AM–12 AM |
| Wednesday | 11 AM–12 AM |
| Thursday | 11 AM–12 AM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
| Sunday | 11 AM–12 AM |
Address and Contact Information
Address: 2225 TX-256 Loop, Palestine, TX 75801
Phone: (903) 729-8888
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Applebee’s Grill + Bar Restaurant in Palestine, TX, 75801
Applebee’s Grill + Bar in Palestine, TX
Applebee’s Menu
Reviews
I will start with that quote. I didn’t want to give another bad review of food places here, but this location asked for it. My beautiful Wife and I decided to go to applebees and use a BOGO coupon. Here we go. First the place has gone to crap in looks and quality. This location lately has had a horrible smell of sewage or lack of cleaning in the restrooms. I’ve smelled truck stops better that this. To start my wife ordered a white wine, her glass was dirty. We ordered wings (which in the past were better than other wing places.) I ordered them extra extra extra crispy (like we like them), well they came back soggy and raw, blood dripping after taking a bite. Also ordered a bacon cheeseburger with smokehouse sauce or something like that, well as the burger shows, hardly any sauce in it. I asked for mayo, and they brought out smears of mayo. The response was, “that’s how they do it”. I asked for another mayo, they brought out another “that’s how they do it”. Horrible service and food, dirty glass, smelled like we were eating in a port-a-john.
There was a manager walking around asking other tables if everything was OK. We were avoided the whole time, for the price we paid, even with a BOGO deal, we should have gotten more than we did.
It is unfortunate, because we really liked applebees, maybe a management issue, or probably crew just doesn’t give a crap. (no pun intended).
Would be nice if this place straightened out, because there is a real lack of restaurants in Palestine. Well that’s all I gotta say about that.
Revised:
Well after a few discussions, we made it back to Applebee’s Palestine. I will have to be very honest…The food and service was 11/10. We were very pleased with the service Vanessa provided and the food was a 10. We tried to go back over this past weekend, but Vanessa was not there, we were told. We will be going back and try those wings again…I’ll cross my fingers. Overall, my Beautiful Wife and I were happy customers again. Keep up the good service and food quality.
A group of us went to Applebee’s after work last night and arrived at 10:45 PM, well before their posted closing time of 12:00 AM. We stood at the front for about 10 minutes waiting to be seated, with no acknowledgment at all.
Eventually, the manager told us they had “run out of food” and still had several to-go orders to complete, and essentially refused to serve us. The interaction was rude and dismissive, with no attempt to be accommodating or apologetic. It made us wonder if we were treated differently because we work across the street at Jalapeño’s Tree — regardless, that should never affect customer service.
On top of that, the restaurant itself was run down and dirty, which only added to the bad experience. Overall, the lack of professionalism, poor management, and unwelcoming attitude were disappointing. After reading through the many other 1-star reviews, it’s clear this is an ongoing issue.
I will not be returning, and ownership seriously needs to reconsider management.