Applebee’s Grill + Bar

  3.7 – 923 reviews   • Restaurant

Social Profile:

Full-service chain bar & grill providing hearty American eats in an informal setting.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Applebee's Grill + Bar 22033

Hours

Monday11 AM–11 PM
Tuesday11 AM–11 PM
Wednesday11 AM–11 PM
Thursday11 AM–11 PM
Friday11 AM–11 PM
Saturday11 AM–11 PM
Sunday11 AM–11 PM

Address and Contact Information

Address: 12970 Fair Lakes Shopping Center, Fairfax, VA 22033

Phone: (703) 802-9855

Website: https://restaurants.applebees.com/en-us/va/fairfax/12970-fair-lakes-shopping-ctr-79067?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_term=79067&utm_content=website

Menu Photos

Order and Reservations

Order: Order online

applebees.com

Photo Gallery

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Reviews

Ali A
Disappointing experience. The waiter kept coming to our table every minute asking if we were ready to order, which was annoying. We only wanted water, but unlike most places, they never bothered to refill it. We also asked for napkins (none were on the table) and never received them—we had to go to the front desk ourselves near the end of the meal.

The “2 for $25” deal is very limited and feels misleading, with only a couple of basic options unless you pay extra.
And finally, I know Applebee’s is not a fine-dining restaurant, but I at least expected the check to be placed in a check presenter. Instead, they handed it to us like a loose piece of paper. Honestly, I felt like paying them in loose bills and coins just to match the level of presentation.

I still left over 18% tip just to be nice, but the service didn’t earn it.
Giving 2 stars only because the portions were okay.
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Sam
The bartender Michael was brilliant. On top of orders, fulfilled all my requests and then some. 10/10 customer service and an amazing hire. I will be returning to Applebee’s because of his stellar service throughout the entire night. Shout out.
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Francis Andia
The food was terrible wings dry, pasta no flavor, chicken terrible, mac and cheese TERRIBLE! Terrible service got there and had to wait 15 mins to get asked for a drink. Will not be coming back here again. Applebees do better.
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Olivia ah
The server Xavier was great and dealt with all our requests with a smile. My sassy little grandmother left happy. We came in about 1pm on a Thursday which was surprisingly busy. Food was salty but I’m sure thats an apple bees problem. Thanks for a great lunch
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장지영
It was the best experience. The server really made me feel good and left an impression that I want to visit again.
I had a pleasant meal. Handsome men… Thank you.
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Nikki Zaborsky
I usually don’t like to comment but I can Sunday 11/16 I have to say this was some of the worst service I ever had. It took us like 10 mins to get a server then my son’s food came out before any of us got drinks. My food was okay because I proceeded with caution and just got some appetizers. Husband got the double crunch shrimp did not like it. No one checked on us while we ate and then it took like another 20 mins to get the bill. The manager seemed nice but I wish he would address the issues with the restaurant.
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Brandon Boyd
I had lunch at the Applebee’s in Fairfax on Tuesday afternoon, and let me say: this was not just the worst service I’ve ever had at an Applebee’s — it was the worst I’ve ever had at any restaurant, period. And I’m including places that felt like they were operating on dial-up.

The place wasn’t even crowded, yet every part of the meal moved at a pace suggesting the staff were testing the limits of human patience. It took too long to be seated, too long for our drink order, too long for our food order, too long to get the food, and then the finale: waiting a full 20 minutes for the check.

We asked for the check multiple times, and still nothing. I finally had to stand up and start walking toward the door before the server suddenly appeared with the bill, as if he’d just realized customers can’t pay telepathically.

On top of the delays, the attitude from our server was rough. I don’t remember his name, but he was a thin man with light-colored hair. Whatever was going on behind the scenes or personally, it came out in the form of short, dismissive responses and flat-out ignoring us. Anywhere that actually values customer service wouldn’t tolerate that kind of behavior.

I often visit the Alexandria Applebee’s, where service is consistently fast and friendly. This Fairfax location? Not even in the same galaxy. We spent over two hours here, most of it just waiting for something—anything—to happen. And when the food finally showed up, it wasn’t even hot. At that point, we just ate so we could get out of there.

To management: something is seriously wrong at this location. Customer service needs to become a real priority before more people walk out—and honestly, I nearly did. This was the worst dining experience I’ve ever had, and it was completely unacceptable.
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Brandon Li
The atmosphere was terrible when we dined in. They put everyone to one side of the dining area, which meant we sat right next to an elderly group and there was no sort of border in-between us. Our server was good, but the other workers were extremely rude. A host/busgirl that was cleaning that table after they left was loudly complaining about the group that had sat there. The waiter that finished serving the table across from us also complained due to their tip. Customer service aside, the food was as I expected, bad. I ordered the Garlic Parmesan chicken and . The unnecessary sweet sauce on the chicken in the alfredo overpowered everything else and pretty much became the sauce. Overall.. I will never come back.
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Noh K
The service during our visit was unacceptable. From the moment we arrived, the server was dismissive and rude. He pointed to a table instead of seating us properly and did not return for over 15 minutes after we sat down.
When he finally came, he leaned on a wall, avoided eye contact, and took our order in a way that felt disrespectful. We noticed that he interacted much more appropriately with other guests, which made the situation feel especially uncomfortable.
Our dessert order was completely forgotten, and we were given the check without being asked. We paid and left without any acknowledgment from the server.
This experience left both me and my wife feeling unwelcome. We hope this is addressed, because no guest should be treated this way.
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CJ W
Eilisa was our server she is amazing. I have allergies and she was very responsive to making sure that my food did not contain the ingredient that i am allergic too. The manager was awesome as well.
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