Sharon Lee
I usually go to this location because I have found over the years that the Webster location HAD REALLY GREAT SERVICE, BUT TONIGHT……… This location REALLY dropped the ball. I ordered two 2 for 25 meals for myself, my husband and my two children. ( who are adults by the way) The half rack of ribs were charred to death and dry. The chicken penne pasta was TERRIBLE. The chicken was salty and burned. The burger that I ordered was RAW, when I clearly stated NO PINK!!! I don’t eat anything rare let alone RAW!!! I called the restaurant and spoke with Alex about my disappointment with my meal purchases and even offered to take a Pic of the meals and send it to him. ( it really was that bad) I spent nearly 70.00 dollars and my family and I threw it all out. I am so mad because I drove to this location ON PURPOSE and this is what I get. Needless to say I WILL NOT visit this location anytime soon.
… moreLaurie Stone
Service was slow. Waitress disappeared for long periods of time. I ordered the Ultimate Trio and ordered the boneless wings as Mild, as I cannot tolerate hot or spicy. I took one bite and my mouth was in fire. Had to ask a porter to get our waitress. Told her I ordered mild, and she agreed. She asked if I wanted a mild order, which I said yes. Next thing I know, the manager, Tiffany, came over with an attitude saying ” you do realize our house wings are hot, right?” I told her no, I ordered mild. She said they don’t have mild, got snarky and I asked if I still wanted some wings plain. Told her no thanks. Waitress came back and said the mgr was wrong, and she did comp the wings. Tiffany was the rudest person I have come across in a long time. The other 4 people in my party agreed. I will not go to that location again.
… moreBentley Hayes
Was so amazing our server was awesome. First time I have been there since I went on a date with my boyfriend 14 years ago I know it’s crazy. But we just in the process of having children and living life. We forgot all about it so one day we were driving and he’s like let’s just go and we just went. And it was just like it was done. It was nice atmosphere clean we could talk without being interrupted. They gave us time. The guy was pretty cool and he joked around with me when I was probably not so funny. All in all it was great.
… moreEvelyn Killeen
We got here at 10:15 on Valentine’s Day after not getting into our original reservations down the street. Immediately it was a better atmosphere here. The servers and hostess were all in a great mood despite it being the end of the night on I’m sure a VERY busy night. We got right in, ordered and got drinks and food so quickly. People were having a great time at the bar, food was delicious, service was quick and friendly! Thank you for saving our vday night!!
… moreHelina Webster
We had Marquis as our server and he was amazing! He put in our order correctly and everything came out delicious and in a reasonable timeframe. He checked in on us about 6 times throughout our night and noticed my drink was empty before I asked for a refill. Although we’ve never had him as a server before, we will definitely be back and would love to sit in his section again.
… moreDebbie Powell
This review is for Desir’ee the decorator
In the Webster, NY Applebee’s. She does a great job putting up the decorations.
I like the variety she has for all different seasons and holidays. They’re very enjoyable to see. I don’t see my first review, so i’m sending a second one.
Debbie and Chris
… moreKourtni
Our favorite Applebees to visit (we live in a nearby town). Always greeted by a friendly host and always have awesome servers. It’s always decorated perfectly for the season too. The holidays are among us and it was a cozy atmosphere.
Krystin was our server and she was amazing! Super friendly and personable. My husband and I were going to split an entrée and an app. She suggested we’d be getting more for the same cost or slightly less by doing the 2 for $25 (a great deal!). She checked on us and our little one multiple times—making sure to clear empty plates and bring us refills without having to ask. One of the most attentive servers I’ve ever had!
I had the oriental chicken salad, my husband had the parm chicken fettuccine and our daughter had the quesadilla and applesauce. We had mozz sticks to start. Everything came out in an appropriate amount of time, temperature, and flavor was perfect.
We’ll be back again, of course 🙂
… moreMicalah Urbanik
Tahlia was the most amazing server! She was especially great with my kids and getting their food out quickly for them. She was constantly one step ahead of what we needed and we truly appreciate her! Thanks you so much for being amazing!
… moreJeffery Hubbard
Stop in to Applebee’s, & had a nice steak dinner. Olena was quick and courteous in serving us our food. Everything was very good! My son and I always enjoy coming here for dinner!
… moreBaby Blaze
I haven’t been to Applebees in quite a few months, but… tonight absolutely makes me want to come back more often. I’ve worked in the food service industry for 8+ years & this was probably one of the most efficiently run restaurants I’ve been to in a long while. Kristyn was an absolute delight! I appreciated her candor & her effort to make sure we had the best experience that we could. Hard worker! Thank you so much <3
… more