Full-service chain bar & grill providing hearty American eats in an informal setting.
Kathy Huntley
Applebee’s is always a perfect choice. The waiter we had was absolutely the best ever. I enjoy going out to eat at different places. This place is always a #1 choice no matter what. Love love love this place!!!
… moreToni Haberacker
Stopped in for dinner since we were in the area. The server had such a good sense of humor and was so nice. I had a hard time deciding on what I wanted, and she had no problem with giving me time to make my decision. It’s definitely a good time to just sit and have a good meal. Price was not bad for 4 people either.
… moreRyan Sorto
If Bobby is not a manager please make him a manager. His customer service is above and beyond. He recommended the best dish for me and for my nephew who wasn’t planning on eating anything. Always checks on us to make sure we’re doing great. I love the experience and will be back soon
… moreMichael Sanders
This location always offers great service, but the only I go in to eat when Liz is working. She is the best bar tender and has the best personality. At this point in time based off of the number of times I eat here, I would consider her as more of a friend/family. Thank you Liz for being so great and making sure that your customers receive the best experience possible.
… moreGerald Proulx II
I work up the road at Wolfspeed and we decided to set a to go order from this location. Unfortunately, we should have utilized one of the many, as accessible establishments that reside within 10 minutes of this location. I ordered 2 Carmel apple pecan dessert for myself and a coworker, my supervisor ordered chicken parmesan fettuccine. 1 of the desserts was supposed to have extra caramel and pecans, I paid extra and neither one contained any pecans at all. I saved mine to dissect with someone when they open because I’m sick of this service. Aside from the mistake to my order, my supervisor said his chicken was pink and under cooked. So you have undercooked, possibility sickness inducing food and flat-out robbery. Aside from the mistakes to all three orders, I waited an extra 15 minutes for orders that were reported as completed and ready by 8:20pm. I was left waiting until almost 8:40pm… whats worse is it was for some breadsticks. So you guy’s can’t cook the entree correctly, but spend extra time on the side?… With all that aside.. just the atmosphere brought out by the staff is sad and depressing. I walked in and knew based on the interaction w/ the guy doing the seating, I knew my order was effed. Servers and wait staff just wandering and unhelpful. I had 3 people ask what else I needed and only 1 seemed interested in helping. an older lady. The rest were passing cash around openly back and forth in front of me. Like right there, move my hand to scratch my nose and would’ve knocked buddies stack down. This isn’t my first bad experience from this Applebees. This one specially, this is however my first review. After 4 attempts I say save your money, Bella Regina, Franco’s, Big Jay’s and a handful of other sit down restaurants are within 3 miles of this place, and all have offered a far better experience at the same or slightly increased cost. I’ll pay the extra 5 bucks next time.
UPDATE::: 11/12/25…….. The general manager reached out to me.His name is Rich.. A very nice gentleman that not only assured me that the staff concerns were being handled. But also reached out to extend an olive branch and gain a better understanding of what had happened. Very nice gentleman, seems extremely knowledgeable and caring about what he does. In all honesty, because of him reaching out, I may give them another chance.
… moreMelissa Etsen
So we went in and it was fairly busy. Seated immediately by friendly host. Our waiter took longer than usual to greet. Brought out drinks took order. Salads came out longer than usual asked for extra ranch. Nope. Another server we asked nope. Finally asked the host. Came out. Sandwich came server didn’t bring it, never checked on us, dirty salad plates sat entire meal. Manager came over we explained the problem, to which he went on about his history, his dining experience, his stories about everything except rectifying the situation. Wait for it. He walks away, the manager, and doesn’t remove the salad bowls that were right next to his hands. Server finally brings bill, doesn’t ask if we want dessert, coffee which if he was smart, to up his check average, just drops check and runs off. Come on people, do better. Or train longer. Zero steps of service were met. Never again. Shane because we love the food.
… moreMiah Clapps
Food was served cold after over an hour. Waitress didn’t ask how it was til about halfway in, and we explained it was cold, but did not have time to wait for it to be remade. Management refused to comp drink/app/anything, stating that half the meal was eaten. We had other commitments, and could not stay long enough for them to get it right the second time. Have better customer service.
… moreAnonymous Anonymous
The host was very rude when we walked in. We arrived at 7:20pm, and it has been over an hour and have only received appetizers. Server is very nice and doing her best. There are so many empty tables, not sure what the issue is with the food taking so long. Do you guys slaughter your meat on site in back of the restaurant? It’s taking so long, that i could have went home to eat and I have a 2.5 hour drive back. We watched the host disappear and the poor bus boy look for her like a lost puppy dog. Felt very bad for him, with his big eyes looking very confused. This employee of the month has dark hair and glasses, name started with an E, not sure though. When she was at her post she was on her cell just chilling. Im sure she was doing some sort of important Applebee’s business. Maybe by the time im done writing this the food might arrive. Looks like the host just left for the night….maybe if my family were to go out and hunt squirrels in the parking lot we would eat dinner sooner.
Ps; finally got food, stake was a hocky puck, might take it to the next game to have it singed……
… moreKari Holtz
We visited Applebee’s tonight, (12/22) and had such an amazing and attentive server named, Vaughn! He took the time to let my Autistic 6yo son order for himself. My son rattled his order off and got confused that he needed to order his drink, so he repeated his food order 3x before understanding. Vaughn patiently waited and then my son was so excited that he did it, our son reached up to give him knuckles and he didn’t hesitate for a second. Our food was brought out quickly and everything was delicious. Definitely recommend the North Utica, Applebees, especially if you have a loved one with a disability.
… moreHeather Mcbee
We be “Fancy Like” we had a great meal. My loaded potatoes were cold, but quickly replaced, while my husband’s were hot. Our waiter Joe was funny, friendly, helpful. Service was quick and suggestions were helpful!
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