Applebee’s Grill + Bar

  4.2 – 3,783 reviews  $$ • Restaurant

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Full-service chain bar & grill providing hearty American eats in an informal setting.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Applebee's Grill + Bar 07032

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Reviews

Zaniyah Stevenson
Arrived to a table that was dirty underneath. Sincere, our host, cleaned it up without hesitation. We appreciated him so much for that! However, when my food came out – it had hair in it. The manager was receptive and removed it from our bill and also gave us 30% off our bill. Very pleased with the way they handled this, but can’t say I’ll be back.
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Marvin Solano
The “5 star” rating and review are solely meant for Andi S. The other two individuals I had the misfortune of dealing with deserve “0 star” ratings and reprimand. On 2/14/26 (from approximately 8:20 PM – 9:30 PM), I saw Andi exhibit great initiative and urgency in her attempts to serve all seated diners assigned to her while simultaneously (and really singlehandedly) solving issues with the part of the business that involves handling delivery and curbside “to go” orders.

Of the three people (including a manager) handling outbound orders, Andi was the only one who stepped up and actually tried to solve problems that routinely cause extreme delay with delivery. The other two kept passively responding with non-answers like, “we are still working on it… please be patient… we are busy right now… thank you for your patience”, but Andi actually took it upon herself to apply root-cause analysis to solve the problem.

Andi explained that the reason why I was waiting for over an hour for the Grubhub order I was supposed to deliver was that there were issues with their account and device used to handle Grubhub orders, which led me to understand that the two dunces (including a manager) that were patronizingly acting like they were trying to solve issues were actually just treating Grubhub orders like they did not exist as part of their ill-formed non-solution for this issue (if not their general modus operandi). As it turned out, my order was (allegedly) picked up by a different delivery driver before I arrived and the Grubhub customer did not end up receiving their order, which is why Grubhub kept sending drivers to pick up an order that Applebee’s “thought” was already delivered. Upon investigation and discovery of these facts, Andi prompted her colleagues to remake the order and give me an estimated time to give the waiting Grubhub customer since the other two employees (including a manager) were refusing to even attempt to contact Grubhub (to verify and then eventually remake the order upon corroboration of claims) like they were supposed to.

If I had not opened my mouth and pushed past (figuratively of course) the passive-aggressive attempts to shut me up, I could have been there all night waiting for nothing at a time when I am attempting to make a little money. The two dunces (not Andi) knew that the customer in fact did not receive the order (definitely after I showed them the text thread with the waiting customer), and the false solution set forth by management for this situation was to feign ignorance in hope that drivers eventually give up and cancel deliveries (which could get drivers removed from delivery platforms and hurts Applebee’s sales performance), but Andi valiantly and respectfully fought against that intraorganizationally (and interorganizationally) cancerous directive. A wise man once told me, “managers do things right—leaders do the right thing”. Applebee’s management chose to do neither, but Andi chose to do things the right way (per policy and official procedural standards) while doing the right thing and solve an all too common problem that plagues restaurants and delivery platforms—all while serving several seated diners simultaneously during the Valentine’s Day influx! Bravo, Andi.

***Please refer to the screenshots to view the entirety of my review. Due to text field restrictions, you are only reading part of my review. I selected “$100+” in the section that asks how much was spent to reflect the amount of money I lost by waiting there combined with what I estimated the customer spent on their order.***
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Jay Geronimo
Waited 30/40 mins for entree asked for medium well took so long to come I asked for to go I opened up the box and it came out like this what a joke how does ppl serve food look like I should’ve known better from Applebees smh chilis is way better
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Mimi J
I’ve always had a good experience at the Applebees location in Kearny but today was AMAZING!! Our waitress Ms. Barbara was everything we needed and then some!

Ms. Barbara was attentive, respectful, charismatic, understanding and made sure it was a service with a smile! My mom and I even had the pleasure of meeting her manager who was also wonderful and the conversations was top tier! They even accommodated me with a birthday dessert on the house.
Overall, Miss Barbara and the rest of the Applebee’s staff in Kearney was a breath of fresh air and I will continue to dine at that location!
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Brian Lopes
I had a great experience at Applebee’s thanks to our server, Kassandra. She was friendly from the moment we sat down and made us feel really welcome. She checked on us just the right amount, gave helpful menu suggestions, and made sure everything came out the way we wanted. Her attitude was upbeat the whole time and it made the visit so much better. Kassandra is the kind of server who really makes a difference, and I’d happily come back just to be in her section again.
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-Tacio Actis
I waited to sit 1 a.m. and 20 min, since the place was not full, more than 15 empty tables, that is ridiculous, there is not enough person to work.
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Patrice Best
NEVER AGAIN. I order food through uber eats and the food was horrible. The chicken alfred was terrible. The noodles were stuck together and you can tell that it was very rushed. There was not sauce on the noodles and the chicken was under cooked. My boyfriend had the new pasta which had the same issues. I tired to reach out to the manager a month ago and still haven’t received a call back.
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Andrew Davila
The server Kelly was good and the manager was understanding and took care of me with no questions asked. As for the kitchen they served us an appetizer that has been sitting out. You can tell because the cheese that is on top of the dipping sauce should be melted but it was dried up and stiff, We gave the appetizer back. I then order a burger medium well and got it rare, I gave that back as well. At the end, my experience here with the food was not good but the customer service made it better.
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David
Great applebees, server Dave was extremely attentive and great at making sure we were good at all times. Not once did I feel like I had to flag him down.

Would definitely come back another and specifically ask for him.
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Janasia Scott
Ari it was a really good server. She was super nice And continuously checked up on us. I will definitely be coming back.
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