Anna’s Taqueria

  4.2 – 1,083 reviews   • Mexican restaurant

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Local counter-serve Mexican chain dishing up burritos, tacos & quesadillas in a warm space.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Anna's Taqueria 02461

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Order and Reservations

Reservations: annastaqueria.com

Order: Order online

annas.com

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Reviews

Armagan Ghazali
Horrible location. They do not care about allergies or remedying their mistakes regarding them. They have a whole link dedicated to “caring about allergies” which is a lie.

I had called in an order, I got a burrito bowl and a chicken quesadilla, two Horchatas and some tortillas. I spent 50 dollars. I had told them explicitly I have a very severe red meat/beef allergy and I do NOT want any meat in my bowl, as I am allergic. I got meat in my bowl and they had closed so I had to get something else that night as I was staying overnight at the hospital with my wife. It’s whatever, mistakes are made, it was unfortunate but I figured I’d get a refund the next day, yet when I called there was no manager in that day, so I decided to call the following day. When I called I asked to speak to a manager and the first thing he said when I told him what happened was “you didn’t check the food?”The food was in a brown bag and sealed, it is not MY job to check the food, it is up to the restaurant that should be servsafe certified to check my food especially when told about the allergy. I was then asked “well why didn’t you call yesterday?” Knowing there was no manager in that day. I did.

Then I told him I did and I went over what happened and he took my info saying for sure he’ll get back to me the “next day” once he spoke to the manager above him. I waited for about 3 days with no contact until I called again, to which I spoke to a different manager Geydan who said he will speak to toast to get my refund back, and he will call me back the next day, again more than 3 days went by until I had to call back again, to which I was told “oh they didn’t call you” and then I was told he’d get back to me the same day. To this day there hasn’t been a single response past that, I called last on Friday the 5th of December which is when I was supposed to get called back and it is currently the 9th with no response since then. They messed up my order on the 24th of November and there hasn’t been any effort to fix or reach back out since then. It’s been over two weeks. Shameful practice and lack of accountability from a restaurant I was once a huge fan of, I always went to the Anna’s in Davis over El Jefes, however that won’t be the case anymore. At least their competitors don’t ignore allergies, and at least try to fix their mistakes.

Update: I emailed them and there’s been no response for nearly a week. They’ll put on airs but make no effort to fix anything. Shameful.
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niks
Great food, I want to go to Mexico after this meal. Great mexican bowl, very simple, quick and fast service, they have option to dine in and for take out. Food is fresh, very tastefull and with great aromas. Real mexican food, it deserves every good word for it. Well done!!
Place is big so its not great atmosphere , at least not at 9pm, its nice and in mexican style. Prices are very low and reasonable. Portion is bigger then regular.
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Tommy
I have been an Anna’s fan for 20 years. Today was absolutely one of the worse services I have ever had. I went in right as the open, I go to order steak burrito, and the steak wasnt ready, I asked how long 5 minutes, no big deal. I order a different burrito and they told refried beans weren’t ready, they said like 2 minutes, okay I have other stuff to order which I told them and she walks away. At one point in Spanish she says omg, walks away. After another employee comes out idk if she is the manager and she doesnt say anything she just stares at me. So the person continues to make my order and I asked them for queso, they said its not ready 20 minutes after they open. The employee that came out the first time comes out again I look at her and give her a smile and say hi, she says hi back. I am sorry but I think when ur doors open you should be ready to serve anything that is on the menu. And I even tipped 5 dollars. Also I dont know which phone, but a phone kept ringing the whole time I was there, and some of the employees were doing nothing. They could definetly tell i was frustrated, But if someone walks in my store as soon as our doors open we are ready to go
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Alexandra Honor Arrivillaga
The food is fresh and delicious. I have eaten a couple of times here or more during the years . My new conquest is the aqua Fresca that is good or fire , that means the same . The place is always very clean including the bathrooms . It’s near my home and opened late especially compared to other places near my home in Newton. The staff is friendly. The vibe is welcoming. I have eaten inside and have had take out on various occasions. The price is good for value and portion size overall . They have metered parking ️ or a lot close with metered parking ️. Parking is not an issue .
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joe cunning
I have been coming to Anna’s for many years and the quality of the food is great, The issue is that they no longer know how to correctly wrap a burrito. They need to train their employees on proper technique because the last 3 times I have gone the burrito rolling technique has been very poor. It makes the burrito look unappetizing and it makes an absolute mess. Respectfully
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Christine Nunziato-Bonenfant
First time here. Got chicken and steak mixed burrito. 12 inch. Saved 1/2 for tomorrow’s lunch. I was pleased they had cups for self serve water. Fresh burrito and tasty.
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Naida Wagner
Really good! Gluten free options. Employee got the manager so there was no miscommunication with needing to be gluten free. I will definitely go again the next time I’m in the area.
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Francis A
Been going to Anna’s for 15 years and this location for many of them. They just updated the space. They changed the steak! It’s now fatty, course and pale compared to the lean, dark black steak they used for years. The staff are very rude when I simply ask for 3-4 hot sauces. One tried to charge for me guacamole until I said you can throw out all the food you just made me if you don’t want to give me free hot sauce. Also, portions are smaller. They are definitely getting pressure from management to control costs and skimp. Sadly this place is going downhill and I might be leaning away from going here longer.
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George Wetterau
How many times are you going to screw me over on Uber eats. This is the 3rd time and both our burritos were excessively small. There is 0 excuse for your employee to make a burrito of this size unless told to… Especially when the cost is 11$ before the delivery fee. This is borderline scam. Plenty of other better places to order better burritos from..
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NickyFoodReviews
Anna’s Taqueria is a chain of quick service Mexican restaurants serving a wide assortment of Mexican dishes.

The service is quite fast, and the meals are prepped quickly so you can eat right away.

I got the Birria tacos, which were a bit of a disappointment as it wasn’t how I am used to seeing Birria. The tacos themselves were good, though on the pricier side. The sauce provided was good as well, though wasn’t what I was expecting.
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