Tri-level mansion by the water offering an elegant setting for Italian wining & dining.
Hours
| Saturday | 12–11 PM |
| Sunday | 12–9 PM |
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 12–10 PM |
| Thursday | 12–10 PM |
| Friday | 12–11 PM |
Address and Contact Information
Address: 399 Ellis St, Staten Island, NY 10307
Phone: (718) 227-2900
Website: http://angelinasristorante.com/
Menu Photos
Order and Reservations
Reservations: resy.com
Photo Gallery
Related Web Results
Angelinas Ristorante – Staten Island
Angelina’s Ristorante – Staten Island, NY on OpenTable
Angelina’s Ristorante (@angelinasristoranteny) – Instagram
Reviews
That said, there were several problems that really took away from the experience. The biggest issue was the food. We added sushi at $135 per platter and were promised it would be a large platter for each table with more than enough to feed the table. It was a small plate of basic rolls ( about 5 or 6 rolls) that couldn’t feed a table of 10–14. I complained immediately and they brought out more, but it shouldn’t have happened in the first place and there should have been a larger variety of sushi.
I also heard from multiple guests that the kids were starving and ended up going to adult tables to eat. Apparently the kids were served last, only once the hot food came out—several hours after the event started. My daughter told me they were asking the waiters for bread constantly because they were so hungry. We had over 45 kids, so this was disappointing. The food overall was a hit or miss, but the family style portions were definitely not big enough for the table and we had to ask for more frequently. Some guests also sent me pictures of fruit that wasn’t fresh.
There were other small but frustrating issues: some kids’ tables didn’t have the correct number of seats, so we were scrambling to rearrange chairs, and the waitstaff kept dropping plates and bottles throughout the night. After the event, I called about picking up the remains of our $600 cake, only to find out it had already been thrown out—no call, no heads-up, nothing.
I did reach out afterward to share my feedback and was told management would call me back, but I never heard back.
Angelina’s is a beautiful venue but the food problems and multiple oversights fell short of what I expected for such an important and expensive event. I hope they take this feedback seriously for future clients.
To make matters worse, the restaurant somehow managed to bring out dessert before the entrée. We sent it back, only to then receive the bill before our main course even arrived, which came another hour later. After all of that, we never received dessert at all. It was only at the end of the night that we realized our appetizer never came out either.
We asked multiple times to speak to a manager, and no one ever came over. No explanation, no apology, no attempt to fix the situation.
We were stuck there for four hours with terrible service, completely disorganized pacing, and zero accountability, yet we were still forced to pay the bill even when people who were there for SHORTER time than us received a comp off the bill.
This level of service is unacceptable. If this situation is not addressed, I will make sure everyone in Staten Island knows to avoid this restaurant. Save your time, money, and patience—go somewhere else.
We were forced into a Valentine’s Day set menu at $159 per person, no other options, and somehow still walked out with a $500 bill for two people. For that price you’d expect incredible food and service. Instead, we got spoon-sized portions that were barely lukewarm, like they’d been sitting in the kitchen for 20 minutes before hitting the table.
The pacing was a joke. We were trapped there for over three hours, waiting 30 minutes between each course with nothing to do but stare at empty plates. Not relaxing. Not romantic. Just frustrating.
And to top it off, a forced 20% gratuity added automatically, which is wild considering the food quality and how poorly the night was managed.
Tiny portions. Cold food. Ridiculous prices. Endless waiting. Mandatory tip.
Absolutely the worst restaurant experience I’ve ever had. I will never return, and I’ll make sure everyone I know avoids this place too.
I highly recommend this restaurant and look forward to eating there again.
April 2023: went back for dinner and it was still good! This time we sat inside and it was just as good.