
Crazy About Wings? We Are Too And Have Been Since 1989! Since our first store opened at South Dekalb Mall in Atlanta, Georgia, it has been our mission to welcome every guest as a part of the family and serve them the kind of food we’d be proud to have on our own kitchen table.
Informal counter-serve chain offering hot wings, cheesesteaks & other comfort foods.
Hours
| Sunday | Closed |
| Monday | 11 AM–9:30 PM |
| Tuesday | 11 AM–9:30 PM |
| Wednesday | 11 AM–9:30 PM |
| Thursday | 11 AM–9:30 PM |
| Friday | 11 AM–9:30 PM |
| Saturday | 11 AM–9:30 PM |
Address and Contact Information
Address: 1528 Hudson Bridge Rd, Stockbridge, GA 30281
Phone: (678) 565-0105
Website: https://americandeli.com/
Order and Reservations
Order: Order online
Photo Gallery
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Last Updates
Reviews
You guys are terrible!
This week, I placed an order for two 10-piece wings: one hot, and one lemon pepper dry. I clearly said “lemon pepper dry” more than once, and the employee repeated the order back incorrectly several times before finally saying “okay.” When the food was ready, I opened it like I always do—and the lemon pepper wings were incorrect (different flavor)
Another employee asked the one who took my order if she had read it back to me, and she said yes. I clarified again, saying I had asked for lemon pepper dry. At that point, the employee told me, “We will not remake them. Period.” My husband told her they could and should be remade, but she insisted she wasn’t allowed to.
We left and went to a nearby wing place to get the correct lemon pepper wings. When we got home, I decided to try the wings from your store and realized they were also undercooked. I immediately called back, but your employee refused to give me a manager’s contact number and hung up on me. I called several more times, but they would not answer—likely using caller ID to avoid the call.
The next day, I called again and was told, once more, that no manager was available. At that point, I felt it was my responsibility to contact the health department—not because of a simple mistake, but because I believed the issue went beyond a wrong order. It was about how food was prepared and how customer concerns were handled—or rather, ignored.
You don’t have a phone number listed anywhere, so I Googled and left a review. I’ve been a customer at your store for 8+ years. While the food has usually been fine, the customer service has consistently been poor—and it’s gotten worse since COVID. I value small businesses in my community, and I want to see them thrive. But I also value basic food safety and respectful customer service.
You mentioned no one ever complains to you—but if you check your Google reviews, you’ll see many have tried. The problem seems to be that your employees are not communicating these issues to you. I didn’t want a refund. I just wanted to make sure you, as the owner, were aware of how this situation was handled and how concerning it was to be served undercooked food and refused service or follow-up.
I’m glad to hear this was just a bad batch of wings, and that things are normally prepared properly. But I hope you take this seriously and look into how your staff is treating customers and handling issues—because taking a photo of the wings wouldn’t have changed anything when your employees simply didn’t care.
The attitude of the staff made me feel unwelcome and unimportant, which is completely unacceptable, especially when you’re trying to enjoy a meal with your family. This negative atmosphere made my visit uncomfortable, and I felt disrespected by the employees’ indifference. I left feeling less than, and I certainly didn’t deserve that experience.
It’s disappointing because good service can make a huge difference in the dining experience, but unfortunately, the lack of professionalism here left much to be desired. I hope the management addresses this issue to improve the customer experience.