Michelle Artis
I have been a regular customer of this establishment for months ordering fairly the same meal(s), never had any problems until today. I ordered my usual House Fried Rice, extra meat no veggies or onions only this order came with NO shrimp, not ONE piece so I called the store to share my experience and the male voice asked me for my name on the order, I repeated it twice and he told me had no order by that name, I politely asked him how could we verify and he hung up the phone on me. Called back, went to an auto recording. Very unprofessional. I won’t spend $ here in this establishment again.
… moreNCSS
Unfortunately, I wasn’t able to take a picture of the plate because when I walked in and showed it to the manager or owner, I’m not sure what his title is, but he’sAsian man that usually works the front and manages the young ladies. He took my box from out of my hand abruptly and went and threw it in the trash very quickly when I asked him to examine what was supposed to be a chicken wing in my box y’all pray for me I’m just hoping I don’t get sick! Else they’re gonna have to pull back on those cameras, cause urgent care we’ll see me. Unfortunately, this is why we should never drive and eat, but you figure wings are finger food, right. Long story short it was a round ball fried. I thought it was fish when I opened it up. It did not look like chicken meat. I’m so frustrated. Frustrated that I just allowed him to take my box from me and go throw it in the trash, but I didn’t want to escalate things any further He was more concerned with me, asking for my money back of which I did not want. I work in food service. I wanted him to acknowledge and help me understand what was in my box instead, he became irate and said no money no money I said I don’t want any money, however, I would appreciate an apology and acknowledgment of what the hell was in my box . He cared less and was very disrespectful. Be sure to check your food thoroughly before eating. I’m glad I noticed the odd shape as I was driving. No worries, the health department will be paying y’all a visit!
… moreBARBARA SHERMAN
If I could give a zero, I would!!! The food tasted as if was a couple of days old!!! Unable to eat most of it!! Complete waste of money!! Almost $25 for this mess!! No time or effort was put into making the food! Rip off!!!Accept the fact that it’s a distance from me, it would’ve been returned
… moreJakiem
Wings were small and extra fried and my chicken philly was a no no. The fries were good I bought them separate. Customer service was great. Food needs work.
… moreJacksonFive
Phone lines are disconnected so you can’t place an order, the worst staff, walked in and was the only customer to find the two cashiers and cook scrolling TikTok, they had no idea that I walked in. Food took 35 minutes to get to me. Apparently they don’t do all drums or crispy wings. Charged $2.50 extra for mixed sauces. I really don’t understand how they stay in business acting this way.
… moreTarrah Clark
Wings were disgusting, extra big and looked as if they were breaded wings with soft skin , not crispy at all. I threw the box away and didn’t even bother to call the restaurant to fix the problem. Nastiest American Deli I’ve ever had .
… moreA P
Quality and portion of food has declined over the past few years. The service is super ghetto (yeah I said it. Who gon check me boo?) I don’t know when it started but they do not prepare call in orders until you arrive and pay. So, be prepared to wait 20-30 minutes for your food even though you called ahead. The taste of the food was much better before. I think maybe there are new owners and they are using cheaper ingredients. Trash food, trash service
… moreArabia Umrani
PLEASE DONT COME HERE! I should have went to the one on West Ave (name changed to Mama’s Wings and Deli) but I was on this side of town and I was in a hurry. The food came out terrible. Nothing like a real American deli wings. Even the fries looked undercooked. PLEASE GO TO THE ONE ON WEST AVE (Mama’s Wings and Deli). DO NOT COME HERE. TERRIBLE, seriously.
– they don’t do call in orders.
– they don’t issue refunds
– the cooks have a bad attitude if you ask them to fix anything.
– the fries were undercooked.
– the wings were frozen and reheated.
– no refunds even if your food is messed up.
I wasted my money and time coming here. Please let me save your time and money with this review.
… moreMichael Starks
I’ve never been to an American Deli before where I was told No to add lemon pepper seasoning to a fried tender sandwich. I was willing to pay extra but the owner/manager refused it.
… moreMarisol Gutierrez
I was just there ! Don’t go there ! Don’t waste your money and time ‘! The owner was very rude to us because him and his employees didn’t know whose order it was ! He yelled at me and scream at me!! The food is cold and nasty !!! I like the American deli in dogwood drive it’s way better and better service ! If i could I would give them a 0!!!
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