American Deli

  3.8 – 838 reviews   • Restaurant

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Crazy About Wings? We Are Too And Have Been Since 1989! Since our first store opened at South Dekalb Mall in Atlanta, Georgia, it has been our mission to welcome every guest as a part of the family and serve them the kind of food we’d be proud to have on our own kitchen table.

Informal counter-serve chain offering hot wings, cheesesteaks & other comfort foods.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery American Deli 28208

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americandeli.com

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2004 Beatties Ford Rd., Charlotte, NC 28216 $$ • Chicken • Wings • Burgers x $0 delivery fee Other fees x Enter address to see delivery time.

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Reviews

Jatana Cloud
Atmosphere: basic, table& chairs to sit at
Food: fries fresh/chicken old, dry & fried hard
Customer service: it was decent.
1- I ordered a chicken Philly, they gave me a beef cheesesteak
2- I should have paid attention. but that’s on me, I’ll own it
3. I called back: put on hold, they pick up…then hung up on me..I called back put back on hold- they hung up…I called a 3rd time – the lines was busy…. mind you…that was just calling- I had actually stated the reason for my call.
3. Called back 10min. later- explained what happened…told them I was home in Monroe…she said Ok…let me ask the mgr..
She said what do you want…., “I said to get what I ordered…my order number is #115 and I spent $59 for 3 combos..
4. OK, so I got back in the car…mind you I was near the airport…I live in Monroe…
5. I Got there…and they totally flipped…said I could get what I ordered, the manager came out and asked for the food…Sir..I spoke to the girl- she said NOTHING about bringing the good…of course I would have…
6. So for my time
driving back up here
yll giving me beef when I paid for Chicken.you couldn’t make it right?
HAD YLL TOLD ME WHEN I CALLED I COULD HAVE SAVED MY GAS, MY TIME & MY MONEY!!! you had me to drive back up there only for you to say yll cannot make the order right…
I WILL NOT RETURN
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Nicole Allen
I ordered food for myself and my mom, going to two different locations. They mixed up the orders, and when I asked them to fix it, I watched the cook repackage the same food and even use her fingers to move rice from one plate to another to correct the order. That is completely unsanitary and unacceptable.

I refused the food and asked for a refund. When I spoke to the manager, his only response was, We refunded your money. Yes a refund that takes 2–3 business days to go back on my card, which means my money is tied up because of their mistake. I still had to go somewhere else and spend more money just to get food.

The whole situation was rude, inconsiderate, and unprofessional. After this experience, I think I’m done eating out.
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Deborah Tate
Went to American deli and got 2 subs which I wanted over 20 minutes after watching others place orders after me and the food had to be cooked and were served before me and my 2 cold subs. Then the subs had nothing on it advertised, no pickles no banana peppers no onion and a sliver of meat. Plus after speaking with the manager Leo which was no help and we even sent him pictures of the subs. Terrible customer service and I would not recommend anyone to patronize this establishment. 1st time at this location and the last! Don’t go to American Deli on Wilkinson Blvd.
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Mina A
Manager was very rude. I ordered vegetable fried rice and it was super soggy and had burnt pieces in it from the grill and the taste was just bad.

I told the manager and he stated that they don’t do refunds, nor could they remake it because it looks fine. I told him to taste it but he just became super angry, loud and rude. Such a waste I definitely do not recommend this location.
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Monica Williams
I ordered my food off of Postmates and paid extra money to get all flats and I got my order with all drums and one flat. Called American Deli and the guy says oh well there’s nothing we can do. Is that the best you all can do??!
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Aleta Russell
What a horrible place to dine at I walk in for an online order The guy has one customer before me handles her order but doesn’t even look up acknowledge me talk to me or nothing it’s called customer service he left me there for 3 minutes before he even looked at me and then I have to say hello so he wasn’t even going to acknowledge me at all until I acknowledged him I’m the customer is called customer service I’m not saying the customers always right but you can say something to me if you want my business. I wouldn’t go here if you’re expecting anything but subpar food.
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Laura
Grease needs to be changed. Wings were dry, fries was old and cold. I didn’t notice the bug on the lid of my cup because I was driving. If there is one there is many. Would NOT recommend this location!
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Lisa Fonbeh
So why as I’m getting my food out pops roaches crawling all across the counter and they started smashing they with the hand they take and give cash back and all over . DHEC definitely needs to visit them ASAP
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E Alvarez
NEVER AGAIN! Ordered take out, received COLD, dried up chicken wings. Tasted like reheated, dried up food, just smothered in sauce! Rice was bland & full of caramalized onions ?!?!?! Definitely not giving them my business again!
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Demetrius Pitts
Best American Deli in the city. I appreciate how hard yall work and the quality. Always delivers 5/5
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