
Simple yet welcoming Indian eatery offers Indo-Chinese as well as Punjabi plates, plus lunch buffet.
Address and Contact Information
Address: 5929 E 82nd St, Indianapolis, IN 46250
Phone: (317) 578-4400
Website: https://indianindy.com/amberindianapolis?utm_source=google
Menu Photos
Order and Reservations
Reservations: amberindianindianapolis.com
Order: Order online
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Reviews
I made a large order via Doordash(NEVER WILL USE THEIR SERVICE AGAIN EITHER) and came into the store to pick it up. When I asked to pick up my order, the male Cashier came with only a large bag of food. When I inquired about the drinks I paid for, he immediately got defensive saying that if I wanted to order drinks he will add them on but that I did not have any drinks in my current order – REDFLAG #1. So I showed him my order and he asked if I was a Dasher or picking up for myself and I told him the latter. He then pulls up the receipt and goes on saying “okay you do have drinks just hold on a minute” and heads to the kitchen. While he’s in the back, I grab my food and begin walking towards the exit to place my bag into the car only to see that a nice sized roach is sitting in the corner alive & well. I stop and immediately turn around to address him when he comes back out. I show him the roach and he agrees it is indeed a roach, then I ask if this was a known problem. He says that he has to take pictures and send it to his boss because this is a bad problem and they need to get an exterminator because he doesn’t know where the problem is stemming from, but since we are “Nice People” if I don’t want the food that I’d have to contact DoorDash for a refund and he would confirm it. So we gave him back the food and he said he would dispose of it, but he never gave a receipt or any documentation whatsoever – REDFLAG #2. I go out to my car and call Door-dash about the issue and they tell me that they have to confirm with the store that the order was never received due to food safety issues and that the store would refund me immediately; then I was put on hold for some time. I start heading back to my stay and then the agent on the phone tells me that my request is denied because the store owner told her that they gave us the food and that there was nothing wrong. I immediately turn around and keep the agent on the line because I had to drive back to the store and confront the employee myself because I was shocked that he lied when he had just assured me and my party that he would refund us a credit back since the roach issue was pointed out.
When I get inside and tell him I have pictures of the roach and that I have DoorDash on the phone, his tone completely changed and he starts getting defensive again, even saying that the agent on the phone was stupid and didn’t know what she was talking about. He said I just need to tell them to give me a credit and then he gets on my phone and tells the agent to give me the credit before he dismisses everything. I ask for his name and he refuses to give it to me, claiming that the store owner is Lakhuir and that he would handle the refund. So he grabs a random receipt and writes his manager’s name on the back of it but refused to give a direct cell number for contact and tells me to call the store number.
Well fast forward to today 02/17/2026 and I have still been denied my refund by Doordash because of policy, even though I provided photos of the insect, and these owners have done nothing on their end to resolve it further. Doordash says they were told one thing and the store employees claimed they would honor the refund. If they were a truly honest and forthcoming business they would have just refunded my order in person while there regardless of me placing it through DoorDash online, because it’s still in their system and they are still getting my money. I understand there are intricacies, but this matter was ridiculous especially considering the circumstances of disgusting insects like roaches -and an almost 80$ meal lost out on would frustrate anyone.
After this experience I won’t be shocked if they will try to completely lie in response, or maybe they never respond! Who knows! Just don’t EAT HERE!!!
However, when my mom cut into one of the samosas, we thought there was a roach inside. It was horrifying and completely unacceptable—we immediately felt sick and couldn’t eat any of the food afterward. Later, I learned it wasn’t a roach at all but a spice I was unfamiliar with (black cardamom).
When I tried contacting both the Carmel and Castleton locations to report what happened and verify which one fulfilled the order, both denied having any record of it. The Carmel host argued with me and even laughed during the conversation, while the Castleton staff were equally dismissive—one employee even resorted to name-calling when I tried to explain the situation.
Thankfully, the owner later reached out to clarify that the item in question was indeed black cardamom. He was kind, apologetic, and took responsibility for how poorly the situation was handled by his employees. I truly appreciated him taking the time to call and explain everything.
That said, as I shared with him, customer service is everything. Regardless of the misunderstanding, the way the initial calls were handled was unprofessional and unacceptable. While I appreciate the owner’s sincerity and effort to make things right, this experience has still left me deeply disappointed and hesitant to order from either location again.
Update.. Second visit wasn’t a good experience though, the owner insisted to seat us next to the restrooms although so many tables were empty and even saying we would prefer to sit on any other table she kept ignoring our request. I will definitely not visit them again.
This place used to be very good, but they have new owners and it’s gone downhill. It is utterly disgusting.
Also, as I was getting a new plate and silverware, someone came out of the kitchen and was able to see the filth in which they cook: the floor had sauces spilled all over and puddles of liquid.
I paid and left, didn’t want to make a scene.
Lastly, the TV was running very loudly, playing a religious show in Punjabi.