Low-key Japanese eatery offering seasonal, homemade sushi, sake & cocktails, plus a tasting menu.
Address and Contact Information
Address: 359 Mill St, Eugene, OR 97401
Phone: (458) 205-8288
Website: https://akiraeugene.com/
Menu Photos
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Reviews
A perfect evening at Akira. we sat at the sushi bar and our sushi chef was Taro the owner. He got creative and even though we ordered from the menu, he surprised us w some off the menu items. Sushi was fresh and spit on. We’ll be back next week. This restaurant makes me happy that we live here in Eugene!!!
Cocktails were well balanced, not too sweet and very flavorful.
The ambiance was also very interesting and pleasant. We sat at the little booth upstairs which was perfect for date night.
Service was also very good. The waiter we had was nice and never left for too long.
Would recommend this place for special occasions as it is a little pricey but you definitely get what you pay for.
The meal began with a few simple appetizers: potato, beet, and miso soup. The beet was worth recommending, but the potato lacked seasoning and tasted overly plain. One thing that struck me as odd was the miso soup—it had an oily surface, which felt unfamiliar and slightly off-putting.
The nigiri was skillfully crafted by the chef. The rice portion was well-balanced in relation to the size and thickness of the fish, and the wasabi was placed between the rice and fish, with a light soy-based glaze brushed on top—giving it a traditional touch. The chef’s expertise was evident in the delicate knife work on the fish, making it more tender, and in the personalized sauces applied to each piece. These techniques reflected a high level of craftsmanship.
However, I felt the rice lacked depth of flavor, and the fresh wasabi had little to no kick. There was no sharpness when biting into the sushi. Perhaps this was an intentional choice to appeal to a broader audience with milder flavors, but personally, I would have preferred a more distinctly Japanese taste.
As for feedback to the restaurant: I believe more care should be taken when plating dishes—any spills or smudges around the plate should be cleaned before serving. Also, if a dish is returned due to lack of flavor, the restaurant should be willing to accept it (unless the customer has already eaten more than a third of it). Refusing a return over a single $6 item could prevent a customer who spends over $150 per visit from returning.
Aside from the overly simplistic and somewhat rude service from one of the servers, I found the restaurant overall to be quite good. The entrance featured a subtly maintained garden, decorated posters and artwork, and a second-floor dining area with casual seating for groups—all of which gave off a trendy, hip vibe.
I do plan to return, and I recommend this place.
We arrived as a group of 4 around 5:40PM and were told the wait would be 40 minutes to an hour. We were asked if we wanted to sit at the upstairs bar, and we clearly said no. Despite that, we were not called until 7:00PM – nearly an hour and a half later.
While we waited, we watched multiple groups who arrived after us get seated before us. A group of three was seated downstairs just one minute before we were finally called. Even more concerning, several parties seated ahead of us told the waitress they had reservations – despite the restaurant’s website clearly stating they do not take reservations. That inconsistency felt dishonest and unfair.
When we were finally called, the waitress attempted to seat us upstairs. I reminded her that we had repeatedly said that we did not want upstairs seating. Her response was dismissive: “oh, well that is where the table is.” After waiting far beyond the quoted time, being brushed off like that was unacceptable.
My party is Deaf, and the audism we experienced was horrendous. I attempted to get the waitresses attention and was ignored. However, when a hearing customer called for her, she immediately responded. That difference in treatment was obvious and deeply upsetting. We felt dismissed, disrespected, and treated as less important because we are Deaf.
On top of the poor service and disorganization, the restaurant is not ADA compliant. There is no ramp leading to the entrance and no elevator to access upstairs seating. I personally witnessed multiple people stumble on the stairs. This lack of accessibility makes it impossible for individuals with limited mobility to dine there safely. Because of the stairs and their refusal to accommodate our seating request, we were ultimately unable to eat there at all after waiting nearly 90 minutes.
This experience demonstrated disorganization, inconsistent policy, rude service, blatant audism, and a serious lack of accessibility and inclusivity. We will absolutely not be retuning. I will be filing a formal complaint with the Better Business Bureau and contacting the city regarding the lack of accessibility and discriminatory treatment toward Deaf individuals and those with limited mobility.
Completely unacceptable.